Restaurant General Manager | Flexible Schedule & Bonuses

Pilot Companies; Gallatin (TN); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Bonuses

PTO

Pay increases

Advancement

Tuition reimbursement

Flexible schedule

Employee discounts

Job summary

Pilot Companies in Gallatin, TN is seeking a store manager to oversee daily operations, ensure opening/closing procedures, and drive guest service excellence. You will supervise managers and staff to meet goals for order accuracy and safety.

Responsibilities include inventory control, scheduling, cost of goods management, cash handling, and coaching the team to resolve guest concerns with courtesy. Experience with POS systems and basic computer skills are required.

Qualifications

• Experience with POS systems and cash registers.
• Basic computer knowledge.
• Ability to effectively resolve complaints.

Responsibilities

• Supervise managers during opening/closing procedures and adherence to policies.
• Oversee that managers and staff meet goals for order accuracy and guest service.
• Supervise inventory, chicken counts, and waste daily/weekly.
• Ensure a professional, safe and orderly work environment.
• Address customer complaints and take over when unresolved.
• Fill in as needed to meet cleaning schedules and delegate work.
• Create weekly schedules and meet labor goals.
• Ensure daily inventory is completed on all shifts.
• Approve and manage weekly inventory costs and cost of goods.
• Recruit, orient, train, schedule team members.
• Handle all cash management in-store.
• Work with District Manager to coach, counsel, and discipline staff.
• Communicate job expectations and monitor performance.
• Conduct regular restaurant inspections to meet standards.
• Foster a great culture and environment for staff.
• Correct service issues with grace to cultivate returning customers.
• Maintain safe, secure, and healthy facility with sanitation standards.

Skills

POS systems

Computer basics

Job description

Pilot Companies in Gallatin, TN is seeking a store manager to oversee daily operations, ensure opening/closing procedures, and drive guest service excellence. You will supervise managers and staff to meet goals for order accuracy and safety.

Responsibilities include inventory control, scheduling, cost of goods management, cash handling, and coaching the team to resolve guest concerns with courtesy. Experience with POS systems and basic computer skills are required.