Restaurant General Manager- 18053

Orchard Group; Tacoma (WA); On-site; USD 80,168 - 82,444; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K with Employer Match

Paid Training

Free Employee Meal during Shift

Job summary

Orchard Group is seeking a General Manager for its Jersey Mike's Subs in Tacoma, WA. The role involves managing store operations, ensuring exceptional customer satisfaction, and leading the team through comprehensive training and development.

The ideal candidate will have supervisory experience in a food service or retail environment with a strong background in business and interpersonal skills. Benefits include medical, dental, and paid flex days.

Qualifications

• 2-4 years of supervisory experience in food service or retail.
• Strong interpersonal and conflict resolution skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Manage overall store operations and crew training.
• Ensure food quality and customer satisfaction.
• Maintain health and safety standards.

Skills

Supervisory experience

Interpersonal skills

Communication skills

Business math skills

Education

High School degree or higher

Job description

Location: Jersey Mike's Subs-18053

Tacoma, WA

Job Id:189

# of Openings:1

General Managers are responsible for the complete and total management of a Jersey Mike’s store operation.

Responsibilities (including but are not limited to)

• Human resource responsibilities are crew training, ongoing coaching, feedback for hourly employees, health and safety audits.
  • Hire and Develop Great People
• Routinely performs hands‑on operational work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant.
  • Training is not a cost but rather an investment.
• Managers provide overall leadership; recognize and motivate members of the team, and coach and train the team for operational excellence.
  • Get to know your crew.
  • Challenge, develop, and grow each person.
• Maintains fast, accurate service, and positive guest relations, and ensures products are consistent with company quality standards.
• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
• Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor (including Scheduling), reviewing financial reports, and taking appropriate actions.
• Participates in recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains.
• Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
• Full responsibility for facilities and equipment maintenance
• Ensure food quality and 100% customer satisfaction
• Ensures complete and timely execution of corporate & local marketing plan
• Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team

Qualifications

• High School, College, or University Degree Preferred
• 2-4 years of supervisory experience in either a food service or retail environment, including Profit & Loss responsibility.
• Basic business math and accounting skills
• Strong interpersonal and conflict resolution skills
• Good oral/written communication skills
• Basic personal computer literacy
• Uphold BRAND Standards.
• Excellent Menu and product knowledge awesome personality
• Must be able to thrive in a fast‑paced environment
• Desire to improve self and skill sets
• Able to communicate effectively with guests.
• Participate in all Jersey Mike's training programs
• Ability to meet schedule requirements and is a reliable performer

Benefits/Other Compensation

• Benefit Package: Medical, Dental, Vision. Employer Funded Health Reimbursement account.(eligible to enroll after 60 days of hire)
• 401K ( up to 4% Employer Safe Harbor Match)
• Paid Flex Days.
• Paid Training
• Free Employee Meal during Shift. (Discounts on a non-working day)

Additional Info

• You must be 18 years old.
• Full-Time

Orchard Foods provides equal employment opportunities to all employees and applicants in compliance with all federal, state, or local laws.

Pay Range

$80,168.40 - $82,443.66 per year