Restaurant General Manager- 18041

Orchard Group; Danville (WA); On-site; USD 80,168 - 82,443; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K with employer match

Free employee meals during shifts

Job summary

Orchard Group is seeking a General Manager for Jersey Mike’s Subs in Maple Valley, WA. The role requires managing store operations, ensuring food quality, and providing top-notch customer service. Ideal candidates will have supervisory experience in a food service environment and demonstrate strong leadership skills.

Benefits include a comprehensive medical package, 401K matching, paid training, and opportunities for growth. If you are passionate about customer service and leading teams, we encourage you to apply.

Qualifications

• 2-4 years of supervisory experience in food service or retail.
• Strong communication skills and personal computer literacy.
• Willingness to uphold brand standards and participate in training.

Responsibilities

• Manage store operations and provide leadership.
• Ensure customer satisfaction and food quality.
• Conduct hiring and training of staff.

Skills

Leadership

Customer Service

Conflict Resolution

Basic Business Math

Education

High School, College, or University Degree

Job description

Location: Jersey Mike's Subs-18041

26300 238th Ln SE Suite 101

Maple Valley, WA

Job Id:190

# of Openings:1

General Managers are responsible for the complete and total management of a Jersey Mike’s store operation.

Responsibilities (including but are not limited to):

• A General Manager provides management coverage of operating hours and direct supervision of operations in an individual unit.
• Positions Supervised: Assistant Manager, Shift Lead(s) and Restaurant Team Member(s)
• Human resource responsibilities are crew training, ongoing coaching, feedback for hourly employees, health and safety audits.
  • Hire and Develop Great People
• Routinely performs hands‑on operational work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant.
  • Training is not a cost but rather an investment.
• Managers provide overall leadership; recognize and motivate members of the team, and coach and train the team for operational excellence.
  • Get to know your crew.
  • Challenge, develop, and grow each person.
• Maintains fast, accurate service, and positive guest relations, and ensures products are consistent with company quality standards.
• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met.
• Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor (including Scheduling), reviewing financial reports, and taking appropriate actions.
• Participates in recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains.
• Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program.
• Full responsibility for facilities and equipment maintenance.
• Ensure food quality and 100% customer satisfaction.
• Ensures complete and timely execution of corporate & local marketing plan.
• Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team.

Qualifications:

• High School, College, or University Degree Preferred
• 2‑4 years of supervisory experience in either a food service or retail environment, including Profit & Loss responsibility.
• Basic business math and accounting skills
• Strong interpersonal and conflict resolution skills
• Good oral/written communication skills
• Basic personal computer literacy
• Uphold BRAND Standards.
• Excellent Menu and product knowledge awesome personality
• Must be able to thrive in a fast‑paced environment
• Desire to improve self and skill sets
• Able to communicate effectively with guests.
• Participate in all Jersey Mike's training programs
• Ability to meet schedule requirements and is a reliable performer

Benefits/Other Compensation:

• Benefit Package: Medical, Dental, Vision. Employer Funded Health Reimbursement account (eligible to enroll after 60 days of hire)
• 401K (up to 4% Employer Safe Harbor Match)
• Paid Flex Days.
• Paid Training
• Free Employee Meal during Shift. (Discounts on a non-working day)

Additional Info:

• You must be 18 years old.
• Full‑Time

Orchard Foods provides equal employment opportunities to all employees and applicants in compliance with all federal, state, or local laws.

If you are a natural leader with a passion for customer service and a desire to succeed, we encourage you to apply for this exciting opportunity. At Jersey Mikes, we are committed to providing our employees with a supportive and positive work environment, as well as opportunities for growth and advancement.

Pay Range:

$80,168.40 - $82,443.66 per year