Restaurant General Manager- 18050

Orchard Group; Federal Way (WA); On-site; USD 80,168 - 82,443; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K with employer match

Paid flex days

Free employee meal during shift

Job summary

Orchard Group in Federal Way is looking for a General Manager to oversee the complete management of a Jersey Mike’s store. Responsibilities include supervising staff, ensuring operational excellence, and maintaining customer satisfaction.

The position requires 2-4 years of supervisory experience in food service or retail, along with strong interpersonal skills. A comprehensive benefits package is offered, including medical, dental, and paid training.

Qualifications

• 2-4 years of supervisory experience in a food service or retail environment.
• Ability to thrive in a fast-paced environment.
• Desire to improve self and skill sets.

Responsibilities

• Manage daily operations and supervise assistant managers and team members.
• Conduct hiring, training, and performance evaluations.
• Ensure customer satisfaction and compliance with safety standards.

Skills

Supervisory experience in food service or retail

Interpersonal and conflict resolution skills

Oral/written communication skills

Basic math and accounting skills

Education

High School, College, or University Degree Preferred

Tools

Basic personal computer literacy

Job description

Location: Jersey Mike's Subs-18050

2020 SE 320th Street

Job Id:188

# of Openings:1

General Managers are responsible for the complete and total management of a Jersey Mike’s store operation.

Responsibilities (including but are not limited to)

A General Manager provides management coverage of operating hours and direct supervision of operations in an individual unit.

Positions Supervised: Assistant Manager, Shift Lead(s) and Restaurant Team Member(s)

• Human resource responsibilities are crew training, ongoing coaching, feedback for hourly employees, health and safety audits.
  • Hire and Develop Great People
• Routinely performs hands‑on operational work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant.
  • Training is not a cost but rather an investment.
• Managers provide overall leadership; recognize and motivate members of the team, and coach and train the team for operational excellence.
  • Get to know your crew.
  • Challenge, develop, and grow each person.
• Maintains fast, accurate service, and positive guest relations, and ensures products are consistent with company quality standards.
• Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
• Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor (including Scheduling), reviewing financial reports, and taking appropriate actions.
• Participates in recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains.
• Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
• Full responsibility for facilities and equipment maintenance
• Ensure food quality and 100% customer satisfaction
• Ensures complete and timely execution of corporate & local marketing plan
• Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team

Qualifications

• High School, College, or University Degree Preferred
• 2-4 years of supervisory experience in either a food service or retail environment, including Profit & Loss responsibility.
• Basic business math and accounting skills
• Strong interpersonal and conflict resolution skills
• Good oral/written communication skills
• Basic personal computer literacy
• Uphold BRAND Standards.
• Excellent Menu and product knowledge awesome personality
• Must be able to thrive in a fast-paced environment
• Desire to improve self and skill sets
• Able to communicate effectively with guests.
• Participate in all Jersey Mike's training programs
• Ability to meet schedule requirements and is a reliable performer

Benefits/Other Compensation

• Benefit Package: Medical, Dental, Vision. Employer Funded Health Reimbursement account.(eligible to enroll after 60 days of hire)
• 401K (up to 4% Employer Safe Harbor Match)
• Paid Flex Days.
• Paid Training
• Free Employee Meal during Shift. (Discounts on a non-working day)

Additional Info

• You must be 18 years old.
• Full-Time

Orchard Foods provides equal employment opportunities to all employees and applicants in compliance with all federal, state, or local laws.

Pay Range:$80,168.40 - $82,443.66 per year