Restaurant General Manager

Taco-Bell; Town of Brookhaven (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

4 weeks vacation

Paid time off

Medical benefits from day 1

401k with 6% match

Free meals

Job summary

Taco Bell is seeking a Restaurant General Manager in New York to lead a high-performing team and deliver outstanding customer experiences. You will recruit, train, and mentor staff, manage budgets, and drive profitability while upholding Taco Bell’s standards.

You will actively engage with customers, resolve issues, and ensure a positive, inclusive work environment. A strong, adaptable leader with a passion for development is essential.

Qualifications

• 5+ years in restaurant or retail management with a strong people-management track record.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms; strong written and verbal communication.

Responsibilities

• Recruit, onboard, and orient Team Members and Shift Leads.
• Develop and execute comprehensive training plans; mentor managers and trainers.
• Recognize and reward top performers; foster equity and inclusion.
• Address conflicts promptly to maintain a positive work environment.
• Engage with customers to resolve issues and maintain satisfaction.
• Schedule staff to optimize service; coach on CHAMPS standards and rollout meetings.
• Analyze financial performance and manage budgets to maximize profitability.
• Monitor competitors and strive to exceed digital presence and loyalty programs.

Skills

People management

P&L analysis

Communication

Leadership

Change management

Talent recruitment

Training & development

Restaurant maintenance

Job description

Restaurant General ManagerAbout the Job:As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.The Day-to-Day:Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.Address and resolve conflicts promptly, maintaining a positive work environment.Personally engage with customers, swiftly resolving any issues to ensure a positive experience.Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.Is this you?5 years in restaurant or retail management with a strong track record in people management.Proven ability to improve performance based on P&L analysis.Proficient with digital tools and platforms.Exceptional communication skills, including written, verbal, and interpersonal.Solid understanding of restaurant maintenance programs.Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.Experienced in recognizing and motivating teams, with a successful track record in people development.Skilled in recruiting top talent and training both high and under-performing employees.Adaptable to change and experienced in supporting change management.Adheres to corporate policies and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payBonus potential4 weeks’ vacation and additional Paid Time OffFree bachelors degreeScholarship programs and tuition reimbursement for continuing educationCareer advancement and professional developmentMedical benefits from day 1Health and wellness programs401k retirement plan with 6% matchPerks! Discounts on mortgages, vehicles, cell phones, gym memberships and moreFree mealsThe range for this role is $60,000-80,000/year. Compensation may vary based on geographic location and experience.