Restaurant General Manager

Taco-Bell; Orlando (FL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

4 weeks’ vacation

Tuition reimbursement

Free meals

Health benefits from day 1

401k with match

Discounts on memberships and more

Job summary

Taco-Bell is seeking a Restaurant General Manager to lead a high-performing team in Orlando. You will recruit, onboard, and coach staff, while shaping training plans and promoting career growth. Your leadership will drive customer satisfaction and a culture of excellence across operations.

You will oversee scheduling, budget management, and profit strategies, ensuring top line results while maintaining outstanding service and adherence to company standards and safety protocols.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Exceptional written and verbal communication skills.
• Strong adaptability and change management experience.

Responsibilities

• Recruit, onboard, and orient top team members and shift leads.
• Develop training plans and mentor managers and trainers.
• Recognize performance and foster equity, inclusion, and belonging.
• Address conflicts promptly to maintain a positive work environment.
• Engage with customers and resolve issues to ensure a great experience.
• Schedule staff to optimize service and drive product rollout meetings.
• Analyze financial performance and manage the budget to maximize profitability.
• Monitor competitors and enhance digital presence and loyalty programs.

Skills

People management

P&L analysis

Communication skills

Digital tools proficiency

Job description

Restaurant General ManagerAbout the Job:As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.The Day-to-Day:Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.Address and resolve conflicts promptly, maintaining a positive work environment.Personally engage with customers, swiftly resolving any issues to ensure a positive experience.Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.Is this you?5 years in restaurant or retail management with a strong track record in people management.Proven ability to improve performance based on P&L analysis.Proficient with digital tools and platforms.Exceptional communication skills, including written, verbal, and interpersonal.Solid understanding of restaurant maintenance programs.Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.Experienced in recognizing and motivating teams, with a successful track record in people development.Skilled in recruiting top talent and training both high and under-performing employees.Adaptable to change and experienced in supporting change management.Adheres to corporate policies and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payBonus potential4 weeks’ vacation and additional Paid Time OffFree bachelors degreeScholarship programs and tuition reimbursement for continuing educationCareer advancement and professional developmentMedical benefits from day 1Health and wellness programs401k retirement plan with 6% matchPerks! Discounts on mortgages, vehicles, cell phones, gym memberships and moreFree mealsThe range for this role is $60,000-80,000/year. Compensation may vary based on geographic location and experience.