Restaurant General Manager

Taco-Bell; Muncy Creek Township (PA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

PTO after a certain period

Scholarship programs for continuing教育

Job summary

Taco Bell is seeking a Restaurant General Manager to lead a high-performing team, recruit and train crew, and uphold exceptional customer experience. You will drive promotions and career growth while embodying Taco Bell's culture of equity and belonging.

This role requires 5 years in restaurant or retail management, strong communication, and proficiency with digital tools.

A competitive package includes bonus potential, PTO, medical benefits, 401k, and free meals.

Qualifications

• Minimum 5 years in restaurant or retail management.
• Proven ability to improve performance through P&L analysis.
• Strong communication, written and verbal.
• Experience with recruiting and coaching teams.
• Knowledge of restaurant maintenance programs.

Responsibilities

• Recruit, onboard, and orient top Team Members and Shift Leads.
• Develop and oversee comprehensive training plans.
• Recognize and reward high performance; promote equity and inclusion.
• Resolve conflicts to maintain a positive work environment.
• Engage with customers and resolve issues promptly.
• Schedule staff to optimize service; coach CHAMPS standards.
• Lead product rollout meetings and ensure successful implementation.
• Analyze financial performance and manage budgets to maximize profitability.
• Monitor competitors and enhance digital presence and loyalty programs.
• Perform other duties as assigned.

Skills

Leadership

People management

P&L analysis

Communication skills

Recruiting & training

Adaptability

Tools

Digital tools and platforms

Job description

About the Job:As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experience. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, salaried.The Day-to-Day:Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.Address and resolve conflicts promptly, maintaining a positive work environment.Personally engage with customers, swiftly resolving any issues to ensure a positive experience.Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising customer experience.Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.Other duties as assignedIs this you?5 years in restaurant or retail management with a strong track record in people management.Proven ability to improve performance based on P&L analysis.Proficient with digital tools and platforms.Exceptional communication skills, including written, verbal, and interpersonal.Solid understanding of restaurant maintenance programs.Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.Experienced in recognizing and motivating teams, with a successful track record in people development.Skilled in recruiting top talent and training both high and under-performing employees.Adaptable to change and experienced in supporting change management.Adheres to corporate policies and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payBonus potentialPTO after a certain period of timeScholarship programs for continuing educationCareer advancement and professional developmentMedical benefits after a certain period401k retirement plan after a certain periodFree meals