Restaurant General Manager

Taco-Bell; Lindon (UT); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits from day 1

Health and wellness programs

401k retirement plan

Discounts on mortgages

Discounts on vehicles

Discounts on cell phones

Discounts on gym memberships

Free meals

Job summary

Taco Bell in Lindon, UT seeks a Restaurant General Manager to lead a dynamic team, recruit and train staff, and drive profitability while ensuring exceptional customer experiences.

The GM will manage budgeting, staff scheduling, training programs, and CHAMPS standards, with a focus on equity and belonging. Expect a 50-hour workweek with opportunities for career advancement and comprehensive benefits.

Qualifications

• Five years in restaurant or retail management with strong people-management track record.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.

Responsibilities

• Recruit, onboard, and orient top Team Members and Shift Leads.
• Develop a comprehensive training plan and mentor Assistant Managers and Team Members.
• Recognize and reward outstanding performance; foster equity, inclusion, and belonging.
• Resolve conflicts promptly and maintain a positive work environment.
• Engage with customers to resolve issues and ensure a positive experience.
• Strategically schedule staff and coach on CHAMPS standards; lead product rollout meetings.
• Analyze financial performance, manage the budget, and maximize profitability while protecting the customer experience.
• Stay informed about competitors and strive to exceed their standards, including digital presence and loyalty programs.

Skills

People management

P&L analysis

Budget management

Customer service

Recruiting

Training

Communication

Change management

Job description

About the Job:As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week.The Day-to-Day:Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.Address and resolve conflicts promptly, maintaining a positive work environment.Personally engage with customers, swiftly resolving any issues to ensure a positive experience.Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.Analyze the restaurant’s financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.Is this you?5 years in restaurant or retail management with a strong track record in people management.Proven ability to improve performance based on P&L analysis.Proficient with digital tools and platforms.Exceptional communication skills, including written, verbal, and interpersonal.Solid understanding of restaurant maintenance programs.Champions Taco Bell’s culture and values, with a focus on Equity, Inclusion, and Belonging.Experienced in recognizing and motivating teams, with a successful track record in people development.Skilled in recruiting top talent and training both high and under-performing employees.Adaptable to change and experienced in supporting change management.Adheres to corporate policies and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payBonus potential4 weeks’ vacation and additional Paid Time OffScholarship programs for continuing educationCareer advancement and professional developmentMedical benefits from day 1Health and wellness programs401k retirement planPerks! Discounts on mortgages, vehicles, cell phones, gym memberships and moreFree meals