Restaurant General Manager

Via 313; Lehi, Northern (UT, KY); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Uncapped bonus

Health insurance

Paid time off

Paid training

Career advancement

Leadership development

Meal discounts

Promote from within

Brand growth potential

Job summary

Via 313 is seeking a General Manager to lead a high-volume team, build future leaders, and deliver exceptional guest experiences at our Utah restaurant in Lehi. You will own the restaurant's financial performance, coach a large staff, and drive profitability while maintaining gold-standard hospitality.

This role requires coaching leadership, strong communication, and a passion for developing people in a fast-paced setting.

Qualifications

• 3+ years of restaurant management in a high-volume environment.
• Experience leading large teams (50-100+ employees preferred).
• Understanding of restaurant financials, labor management, and P&Ls.
• Builds trust through coaching rather than command and control.
• Organized, detail-oriented and solutions-focused.
• Effective communication with hourly team members, peers, and senior leadership.
• Loves developing people and celebrating their success.
• Thrives in fast-paced environments.

Responsibilities

• Recruit, hire, onboard, and develop exceptional team members.
• Coach, mentor, and grow Assistant General Managers, Assistant Managers, Kitchen Managers, and Shift Leaders.
• Create a culture built on accountability, respect, recognition, and continuous improvement.
• Conduct meaningful one-on-one conversations, performance evaluations, and career development planning.
• Lead daily pre-shift meetings that inspire, inform, and align your team.
• Ensure every guest receives genuine hospitality and an exceptional dining experience.
• Lead from the floor during peak business periods.
• Monitor guest feedback and implement improvements as needed.

Skills

Restaurant management

Team leadership

P&L understanding

Labor management

Coaching

Communication

Fast-paced

Education

Food Safety Manager Cert

Alcohol Server Cert

DABS Manager Training

Job description

Compensation:$70,000 - $85,000 annually

Performance Bonus: Up to $13,000 annually ($1,000 per accounting period)

Lead People. Build Teams. Deliver Exceptional Experiences.

At Via 313, our General Managers do more than run restaurants—they build teams, develop future leaders, and create memorable experiences for every guest who walks through our doors.

We're looking for a servant leader who thrives in a fast-paced environment, loves developing people, and understands that great hospitality starts with great leadership.

If you're passionate about coaching others, driving results, and leading from the front, we'd love to meet you.

What You'll Do Lead Your Team

• Recruit, hire, onboard, and develop exceptional team members.
• Coach, mentor, and grow Assistant General Managers, Assistant Managers, Kitchen Managers, and Shift Leaders.
• Create a culture built on accountability, respect, recognition, and continuous improvement.
• Conduct meaningful one-on-one conversations, performance evaluations, and career development planning.
• Lead daily pre-shift meetings that inspire, inform, and align your team.

Deliver Outstanding Guest Experiences

• Ensure every guest receives genuine hospitality and an exceptional dining experience.
• Lead from the floor during peak business periods.
• Monitor guest feedback through Google Reviews, Ovation, DoorDash, and other platforms while implementing improvements when needed.
• Maintain Via 313's Gold Standard Hospitality on every shift.

Drive Business Performance

• Own your restaurant's financial performance, including:
  • Sales
  • Labor
  • Food Cost
  • Inventory
  • Profit & Loss
• Build schedules based on sales forecasts.
• Identify opportunities to improve profitability without compromising the guest experience.
• Support local marketing initiatives and community engagement.

Execute Operational Excellence

• Maintain exceptional food quality and presentation standards.
• Ensure cleanliness, food safety, and operational excellence throughout the restaurant.
• Oversee inventory, ordering, vendor relationships, and equipment maintenance.
• Lead by example while ensuring company standards are consistently met.

We're Looking For Someone Who...

• Has 3+ years of restaurant management experience in a high-volume environment
• Has experience leading large teams (50-100+ employees preferred)
• Understands restaurant financials, labor management, and P&Ls
• Builds trust through coaching rather than command and control
• Is organized, detail-oriented, and solutions-focused
• Communicates effectively with hourly team members, peers, and senior leadership
• Loves developing people and celebrating their success
• Thrives in fast-paced environments

Required Qualifications

• Food Safety Manager Certification (Utah)
• Alcohol Server Training Certification (Utah)
• DABS Manager Training (Utah)
• Valid Driver's License
• Ability to work a flexible schedule including evenings, weekends, and holidays

What Success Looks Like

At Via 313, success isn't measured only by sales.

Successful General Managers:

• Build high-performing teams
• Develop future leaders
• Deliver exceptional guest experiences
• Protect our culture through accountability and coaching
• Own their restaurant's financial performance
• Lead with integrity, humility, and professionalism every day

Why Via 313?

We believe people deserve careers—not just jobs.

When you join Via 313, you'll enjoy:

• Competitive salary + uncapped bonus opportunities
• Medical, Dental & Vision Insurance
• Paid Time Off
• Paid Training
• Career advancement opportunities
• Leadership development
• Employee meal discounts
• A company that believes in promoting from within
• The opportunity to help build one of the fastest-growing pizza brands in the country

About Via 313

Born from two brothers with a passion for Detroit-style pizza, Via 313 has grown from a single food trailer into an award-winning restaurant brand known for incredible pizza and even better people.

We're committed to creating an environment where our team members can learn, grow, and build meaningful careers while serving unforgettable Detroit-style pizza every day.

We use eVerify to confirm U.S. Employment eligibility.