Restaurant General Manager

Tharp Consulting; Lawrence (KS); On-site; USD 40,000 - 60,000; Full time

Job summary

Tharp Consulting is seeking a restaurant operations leader to oversee daily activities in our fast-casual setting. You will ensure exceptional customer service, maintain quality standards, and drive smooth restaurant performance aligned with the brand’s commitment to convenience and an outstanding customer experience.

You will manage all aspects of restaurant operations, provide strong team leadership, and uphold operational excellence while ensuring compliance with quality expectations.

Qualifications

• Proven leadership experience in restaurant or retail operations.
• Strong ability to manage day-to-day performance and customer service standards.
• Excellent communication and people-management skills.

Responsibilities

• Lead daily operations of a fast-casual/quick-service restaurant to ensure quality and service standards.
• Oversee service quality, product standards, and operational execution.
• Cultivate a welcoming customer experience through effective team leadership.
• Monitor team performance and daily activities to drive operational excellence.
• Maintain compliance with operational and quality expectations.

Skills

Leadership experience

Customer service

Team leadership

Communication skills

Job description

Lead daily operations of a fast-casual/quick-service restaurant, ensuring exceptional customer service, quality standards, and smooth restaurant performance. Oversee the full restaurant operation to align with the brand’s commitment to convenience, quality, and an outstanding customer experience.

Key Duties

• Manage all aspects of restaurant operations, including service quality, product standards, and operational execution.
• Ensure a consistent, welcoming customer experience through effective team leadership.
• Oversee team performance and daily activities to drive operational excellence.
• Maintain compliance with operational and quality expectations.

Qualifications & Skills

• Proven leadership experience in restaurant or retail operations.
• Strong ability to manage day-to-day performance and customer service standards.
• Excellent communication and people-management skills.
• Focus on quality, convenience, and continuous operational improvement.