General Manager

Coulter Services; Lawrence (KS); On-site; USD 55,000 - 85,000; Full time

Job summary

Coulter Services is seeking a Restaurant General Manager in Lawrence, KS to lead daily in-store operations, uphold brand standards, and deliver high-quality dining experiences. You will manage a team, coach performance, and ensure safety, food quality, and cost control to drive profitability.

Responsibilities include monitoring KPIs, labor and inventory management, and addressing customer concerns to strengthen loyalty and repeat business.

Qualifications

• Experience leading restaurant operations with strong leadership skills.
• Commitment to service excellence and customer-first leadership.
• Ability to train, motivate and manage a team in a fast-paced environment.
• Strong organizational skills with focus on food safety, quality and compliance.

Responsibilities

• Oversee day-to-day restaurant operations to maintain brand standards and excellent service.
• Manage and lead restaurant team members, supporting performance, coaching, and accountability.
• Ensure food quality, preparation standards, cleanliness, and compliance with safety and health requirements.
• Monitor key performance metrics, manage labor and inventory effectively, and support cost control.
• Handle customer concerns promptly to protect satisfaction and strengthen repeat business.
• Drive continuous improvement in workflows, service, and overall restaurant effectiveness.

Skills

Restaurant management

Operational leadership

Team development

Budgeting & cost control

Quality & safety standards

Performance coaching

Job description

Restaurant General Manager to lead in-store restaurant operations and deliver consistently high-quality customer dining experiences while driving profitability.

Key Responsibilities

• Oversee day-to-day restaurant operations to maintain brand standards and excellent service.
• Manage and lead restaurant team members, supporting performance, coaching, and accountability.
• Ensure food quality, preparation standards, cleanliness, and compliance with safety and health requirements.
• Monitor key performance metrics, manage labor and inventory effectively, and support cost control.
• Handle customer concerns promptly to protect satisfaction and strengthen repeat business.
• Drive continuous improvement in workflows, service, and overall restaurant effectiveness.

Qualifications & Skills

• Proven experience in restaurant management with strong operational leadership.
• Commitment to service excellence and customer-first leadership.
• Ability to train, motivate, and manage a team in a fast-paced environment.
• Strong organizational skills with attention to food, safety, and quality standards.
• Comfort working with budgets, inventory, and performance metrics to improve profitability.
• Proactive, solutions-focused mindset and strong decision-making skills.