Restaurant General Manager

Burger King; Las Vegas (NV); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Restaurant team development

Job summary

Burger King (Global) in Las Vegas seeks an experienced Restaurant General Manager to lead one restaurant’s profitability, guests, people and operations. The RGM reports to the District Manager and directly manages an Assistant Manager, Shift Coordinators and Team Members across 20–45 employees.

You will own the restaurant’s P&L, drive sales through guest service and local marketing, recruit and develop staff, optimize labor, ensure compliance with regulations and brand standards, and step in as

Qualifications

• Must be at least eighteen (18) years old.
• High School Diploma or GED required; 2 years of college preferred.
• 1–2 years of restaurant management experience.
• Strong understanding of P&L management and profitability drivers.
• Ability to prioritize work and meet deadlines.
• Demonstrated leadership and guest service knowledge.
• Available to work evenings, weekends, and holidays.
• Ability to work long/irregular shifts as needed.

Responsibilities

• Owns the restaurant's P&L and drives toward financial targets.
• Reviews key P&L lines to increase profitability.
• Drives sales through proactive guest service and operations management.
• Leads recruitment, onboarding and staff development.
• Manages labor with scheduling to optimize staffing.
• Ensures compliance with laws, policies, and brand standards.
• Performs duties of as needed to support operations.

Skills

Leadership

P&L management

Guest service

Scheduling

Time management

Communication

Education

High School Diploma or GED

Some college (2 years) preferred

Job description

The Restaurant General Manager is the executive leader of the restaurant, focused on profitability, guests, people, and operations. The RGM is responsible for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators, and Team Members (20-45 employees).

Summary Of Responsibilities:

Has primary accountability for the restaurant's P&L and actively manages towards desired financial outcomes

Reviews key P&L lines to increase profitability for the restaurant

Drives sales through proactive guest service, people development, & operations management

• GUEST

Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility.

Manages the guest experience through operations and timely response to Guest issues

Problem-solves guest feedback systems to identify root causes and develops action plans to address issues.

Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives

• PEOPLE

Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team

Onboards new team members by training and guiding them through the certification process

Inspires the restaurant team by effectively managing individual and team recognition programs

Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance

• OPERATIONS

Manages restaurant labor using optimal Manager staffing and Team Member scheduling

Enforces compliance with government regulations, employment laws, and BKC policies

Ensures that the restaurant upholds operational and brand standards

*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

Qualifications And Skills:

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous restaurant management experience
• Strong understanding of P&L management & drivers of restaurant profitability
• Ability to prioritize own and others’ work and time to meet deadlines and objectives
• Demonstrated leadership skills
• Demonstrated knowledge of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for theproper functioning of the restaurant

*BKC is an equal opportunity employer, and we encourage all qualified applicants to apply

2599 S Nellis Blvd, Las Vegas, NV 89121, USA