Restaurant General Manager

Burger King; Las Vegas (NV); On-site; USD 80,000 - 110,000; Full time

Job summary

Burger King in Las Vegas, NV is seeking a Restaurant General Manager to lead daily operations, drive profitability, and deliver excellent guest experiences. The RGM will oversee a team of 20-45 employees under the District Manager, focusing on P&L, staffing, training, and brand standards.

The role emphasizes responsible leadership, guest service excellence, people development, and strict adherence to regulations and company policies to maintain a high-performing restaurant.

Qualifications

• High school diploma or GED required.
• 2 years of college preferred.
• 1-2 years of restaurant management experience.
• Strong understanding of P&L management and drivers of profitability.
• Ability to prioritize work and meet deadlines.
• Demonstrated leadership and guest service knowledge.
• Availability for evenings, weekends, and holidays.
• Flexibility to work long or irregular shifts.

Responsibilities

• Has primary accountability for the restaurant's P&L and actively manages towards financial outcomes.
• Reviews key P&L lines to increase profitability.
• Drives sales through guest service, people development, and operations management.
• Motivates and directs team to exceed guest expectations with fast service in a clean facility.
• Manages guest experience through operations and timely response to guest issues.
• Identifies and engages with the community to execute local marketing initiatives.
• Leads recruitment and selection to build and retain an effective team.
• Onboards new team members and trains through certification.
• Coaches and provides feedback to increase team performance.
• Manages labor with scheduling and staffing.
• Enforces compliance with regulations and policies.
• Upholds operational and brand standards.
• Performs duties of Assistant Manager and Shift Coordinator when necessary.

Skills

P&L management

Leadership

Guest service

Time management

Scheduling

Team development

Communication

Education

High School Diploma

GED

Job description

The Restaurant General Manager is the executive leader of the restaurant, focused on profitability, guests, people, and operations. The RGM is responsible for managing the daily operations of a single restaurant. The RGM operates under the direction of the District Manager and directly manages a team of an Assistant Manager, Hourly Shift Coordinators, and Team Members (20-45 employees).

Summary Of Responsibilities:

Has primary accountability for the restaurant's P&L and actively manages towards desired financial outcomes

Reviews key P&L lines to increase profitability for the restaurant

Drives sales through proactive guest service, people development, & operations management

GUEST

Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility.

Manages the guest experience through operations and timely response to Guest issues

Problem-solves guest feedback systems to identify root causes and develops action plans to address issues.

Identifies and interacts with the community to engage the prospective guest and execute local marketing initiatives

PEOPLE

Leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team

Onboards new team members by training and guiding them through the certification process

Inspires the restaurant team by effectively managing individual and team recognition programs

Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the restaurant team’s capabilities and raise restaurant performance

OPERATIONS

Manages restaurant labor using optimal Manager staffing and Team Member scheduling

Enforces compliance with government regulations, employment laws, and BKC policies

Ensures that the restaurant upholds operational and brand standards

*Performs duties of the Assistant Manager & Hourly Shift coordinator when necessary

Qualifications And Skills:

• Must be at least eighteen (18) years of age
• High School Diploma or GED required, 2 years of college preferred
• 1-2 years of previous restaurant management experience
• Strong understanding of P&L management & drivers of restaurant profitability
• Ability to prioritize own and others’ work and time to meet deadlines and objectives
• Demonstrated leadership skills
• Demonstrated knowledge of guest service principles
• Available to work evenings, weekends, and holidays
• Ability to work long and/or irregular shifts as needed, for theproper functioning of the restaurant

*BKC is an equal opportunity employer, and we encourage all qualified applicants to apply

8564 W Lake Mead Blvd, Las Vegas, NV 89128, USA