Restaurant General Manager

Interstate Inn & The Seeker; Kirkland (WA); On-site; USD 80,000 - 90,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant General Manager to oversee the efficient operation of their restaurant and banquet services. This exciting role involves supervising staff, ensuring compliance with health and safety standards, and collaborating with a renowned chef to deliver exceptional dining experiences. The ideal candidate will possess strong leadership and communication skills, coupled with a passion for customer satisfaction. If you're ready to take on a pivotal role in a vibrant hospitality environment, this opportunity is perfect for you.

Qualifications

• Minimum 5 years of related experience; management experience preferred.
• Serve-Safe and TIPS certifications are required.

Responsibilities

• Supervise all outlets including restaurant, catering, and lounge.
• Create promotions and marketing programs to increase patronage.
• Develop advertising strategies to boost sales and guest engagement.

Skills

Leadership

People Skills

Communication

Problem-Solving

Judgment

Organization

Attention to Detail

Technology

Education

College degree or equivalent experience

Tools

Microsoft Office

POS systems

Google Suite

Job description

The Restaurant General Manager’s primary duties include overseeing the safe and efficient operation of the restaurant and banquets, supervising staff to ensure excellent guest service, and promoting profitability for the hotel. The manager is responsible for maintaining health and safety standards in compliance with regulations, providing training and support to staff, and coordinating closely with the Executive Chef regarding volumes, events, and menus. This role involves working with James Beard Award-winning Chef Stephan Pyles.

General Expectations

• Display effective listening and communication skills, initiative, and the ability to work independently and in teams.
• Lead by example, exercise good judgment and discretion, and demonstrate problem-solving skills.
• Provide excellent customer service, multitask, maintain composure under pressure, and uphold professionalism, integrity, and follow-through.
• Approach work with passion and enthusiasm, focusing on customer satisfaction.
• Embrace company values: Integrity, Concern For Others, Collaboration, Accountability, and Hospitality Soul.

Additional Information

• Legal authorization to work in the U.S. and completion of I-9 form upon hire.
• Flexibility to work weekends, nights, and holidays as needed.

Essential Functions

• Ensure beverage servers are trained and compliant with laws and policies.
• Manage financial performance, including cash handling and inventory control.
• Coordinate with the Executive Chef on supplies and monitor restaurant operations.
• Gather guest feedback and maintain high standards of cleanliness and decor.

Responsibilities

• Supervise all outlets including restaurant, catering, lounge, etc.
• Create promotions and marketing programs to increase patronage.
• Develop advertising strategies to boost sales and guest engagement.
• Work with Sales to facilitate meeting and banquet contracts.
• Prepare work schedules based on forecasts and staffing guidelines.

Qualifications

• Minimum 5 years of related experience; management experience preferred.
• College degree or equivalent experience.
• Serve-Safe and TIPS certifications.

Skills

• Leadership: motivate, mentor, and coach staff.
• People Skills: attentive, friendly, and respectful service.
• Communication: strong verbal and written skills.
• Problem-Solving: analyze and resolve issues effectively.
• Judgment: handle confidential information appropriately.
• Organization: prioritize and manage time efficiently.
• Attention to Detail: follow instructions thoroughly.
• Technology: proficient in Microsoft Office, POS systems, Google Suite, and related tools.

Compensation

$80,000 - $90,000 annually