Restaurant General Manager

Tim Ho Wan Houston Katy; Katy (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Health Benefits

401(k) Match

Job growth opportunities

Paid Leaves

Paid Life Insurance

Employee Discounts

Meal Privileges

And other employee perks!

Job summary

Tim Ho Wan Houston Katy is hiring a Restaurant General Manager to lead daily operations, drive FSC quality, VOC scores, sales, and profits. The role emphasizes people leadership, training, and adherence to policies and budgets.

You will manage schedules, ensure compliance, and communicate results to senior leadership. The ideal candidate has 3+ years as a restaurant manager in Chinese casual dining, strong MS Office skills, and a proven track record of high-energy, customer-focused leadership.

Qualifications

• High School diploma or equivalent.
• 3+ years as Restaurant Manager in Chinese Casual Dining or equivalent.
• Knowledge of P&L/Store Financials and quality standards.
• Ability to work varying schedules including holidays.
• Excellent communication and interpersonal skills.
• Results-driven, self-motivated and adaptable.
• Proficient in MS Office: Excel, Word, PowerPoint, Outlook.

Responsibilities

• Ensure FSC standards are met and targets achieved.
• Drive VOC targets including Google rating and surveys.
• Achieve sales and profit targets.
• Lead and develop the store team with training and motivation.
• Oversee store operations, compliance, financial reporting, and planning.

Skills

Leadership

Communication

Results-driven

Adaptable

MS Office

Education

High School diploma

Tools

MS Office (Excel, Word, PowerPoint, Outlook)

Job description

Restaurant General Manager -- a full-time permanent position in our restaurant operations.

The successful candidate will be responsible for the development and achievement of the store business goals:

• Food, Service, Cleanliness (FSC) standards target achievement
• Customer voice (VOC) target achievement (Google rating / Qualtric)
• Sales target achievement
• Profit target achievement
• People leadership and management: learning and development, inspiring, motivating, disciplining and keeping the high morale and engagement of store team.
• Store Operations Administration: store’s adherence to the organization’s operating systems and standard and compliance to all government and legal (law) requirements; financial analysis (profit & loss statement analysis); business planning and management presentations and reports.

JOB REQUIREMENTS

• Completed at least High School education
• At least 3 years solid experience as Restaurant Manager in Chinese Casual Dining restaurants responsible of the (6) key result areas specified above or any equivalent combination of education and experience from which comparable knowledge, skills and abilities have been achieved.
• Full knowledge of PNL/Store Financials and Quality Standards Implementation
• High energy level; must be able to work in varying work schedules and workweek/days including holidays
• Excellent communication and interpersonal skills
• Results-oriented, self-driven, fast learner & adaptable
• Computer proficient in MS Office: Excel, Word, PowerPoint, Outlook

OUR OFFERS:

• Great work culture, a compelling mission- vision- values, and a work environment of family spirit & fun
• Excellent training & career advancement opportunities
• Continuous learning & development
• Strong family values & culture

Employee Benefits:

• Health Benefits
• 401 (k) Match
• Job growth opportunities
• Paid Leaves
• Paid Life Insurance
• Employee Discounts
• Meal Privileges
• And other employee perks!

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