Restaurant General Manager

Workstream; Jackson (MI); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Health insurance

Employee discounts

Tuition discount SNHU

Advancement opportunities

Job summary

Dunkin' is seeking a Restaurant Manager to lead a busy store, drive guest satisfaction, and manage everyday operations. You will supervise staff, ensure quality standards, and foster a collaborative team culture in a fast-paced setting.

Ideal candidates bring 1–3 years of management experience in food service or retail, strong leadership, and a can-do attitude. This on-site role offers competitive pay and opportunities for advancement within the brand.

Qualifications

• Experience leading teams in fast-paced service environments.
• Strong communication and problem-solving abilities.
• Hands-on leader who can train, coach and motivate staff.

Responsibilities

• Lead and motivate a high-performing team to deliver exceptional guest experiences.
• Oversee daily operations including inventory, scheduling, and cash handling.
• Ensure compliance with food safety, sanitation, and brand standards.
• Drive sales and profitability through cost control and marketing initiatives.
• Recruit, train, and develop team members for growth and retention.
• Create a positive, inclusive, and fun work environment.

Skills

Leadership

Communication

Organizational skills

Customer service

Job description

About Us

At Dunkin' we're all about great beverages, delicious food, and creating

moments that matter. We're looking for a passionate, driven, and energetic

leader to join our team as aRestaurant Manager. If you thrive in a

fast-paced environment, love leading a team, and enjoy making people smile,

this is the role for you!

Perks & Benefits

• Competitive salary + performance-based bonuses (50-55K annually)
• Paid time off and flexible scheduling
• Health, dental, and vision insurance options
• Employee discounts and recognition programs
• Discounted tuition for you and your family through SNHU
• Opportunities for advancement in a growing, loved brand

What You'll Do

As a Dunkin' Restaurant Manager, you'll be the heartbeat of the store,

• responsible for: Leading and motivating a high-performing team to deliver exceptional guest experiences
• Managing daily operations including inventory, scheduling, and cash handling
• Ensuring compliance with food safety, sanitation, and brand standards
• Driving sales and profitability through effective cost control and marketing initiatives
• Recruiting, training, and developing team members for growth and success
• Creating a positive, inclusive, and fun work environment

What We're Looking For

• 1-3 years of restaurant or retail management experience (QSR experience a plus!)
• Strong leadership, communication, and organizational skills
• A hands-on, can-do attitude with a passion for customer service
• Ability to work flexible hours, including weekends and holidays

Join Us

Be part of a brand that fuels the world with coffee and positivity.

and bring your leadership to the next level with Dunkin'!

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands,

Inc., Dunkin' Donuts or any of their affiliates. Any information you submit

will be provided solely to the franchisee.If hired, the franchisee will

be your only employer. Franchisees are independent business owners who are

solely responsible for their own employees and set their own wage and benefit

programs that can vary among franchisees.

Dunkin' is the world's leading baked goods and coffee chain, serving more than 3 million customers each and every day. True to our name, we offer 50+ varieties of donuts, but you can also enjoy dozens of premium beverages, bagels, breakfast sandwiches and other baked goods.