Restaurant General Manager

Long John Silver's, LLC; Indiana (PA); On-site; USD 35,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Restaurant General Manager to oversee daily operations and ensure the highest quality service and products. This role involves managing team dynamics, addressing customer inquiries, and maintaining compliance with safety and operational standards. The ideal candidate will have a passion for leadership and a commitment to creating a welcoming environment for both guests and staff. If you thrive in a fast-paced setting and are ready to take charge of a team, this opportunity is perfect for you.

Qualifications

• 1+ year of experience in a management role in a restaurant setting.
• Ability to interpret safety rules and procedure manuals.

Responsibilities

• Ensure compliance with company standards in all areas of operation.
• Recruit, hire, and develop team members while managing schedules.
• Maintain a safe and clean work environment for employees and customers.

Skills

Team Management

Customer Service

Inventory Management

Effective Communication

Education

Associate's Degree

Job description

Join to apply for the Restaurant General Manager role at Long John Silver's, LLC.

The Restaurant General Manager (RGM) ensures compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory management, team management, recruitment and retention of team members, financial accountability, and ensuring that the highest quality products and services are delivered to each customer.

Responsibilities include:

• Address and resolve guest inquiries and concerns.
• Take responsibility for positive engagement with guests.
• Recruit, hire, develop, and motivate team members; manage work schedules.
• Maintain a safe, comfortable work environment for employees and customers. Ensure the restaurant is clean and equipment is in good working condition at all times.
• Ensure proper storage, handling, preparation, and presentation of ingredients and menu items with regard to food safety.
• Maintain a local marketing program to grow sales.
• Manage administrative responsibilities such as employee timekeeping, inventory management, cash handling, and sales reporting.

Minimum Requirements:

• An associate's degree or equivalent.
• At least one (1) year of related experience and/or training.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Effective communication skills for speaking before groups of customers or employees.

Physical Demands/Working Conditions:

While performing duties, the employee must regularly stand and walk, communicate verbally and listen, and may taste/smell. Frequent handling, feeling, reaching with hands and arms. Occasionally sit, climb, balance, stoop, kneel, crouch, or crawl. Must occasionally lift/move up to 50 pounds. Vision abilities include peripheral vision and focus adjustment. Exposure to cooking fumes and moderate noise levels are typical in this environment.