Restaurant General Manager

KF; Griffith (IN); Presencial; USD 70 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Vacation & PTO

Tuition assistance

401k match

Medical benefits

Free meals

KFC Foundation

Resumo da oferta

KF is seeking a Restaurant General Manager in Griffith, IN to lead a dynamic team and uphold the KFC standard across guest experience and operations.

You will recruit, train, schedule, and coach a high-performing team while driving profitability, brand consistency, and a culture of excellence. This role emphasizes people development, guest satisfaction, and strategic execution.

Qualificações

• 5 years in restaurant or retail management with a track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Excellent written, verbal and interpersonal communication.
• Strong understanding of restaurant maintenance programs.

Responsabilidades

• Recruit, onboard, and orient top Team Members and Supervisors.
• Develop and oversee comprehensive training programs and development initiatives.
• Schedule staff to optimize customer service and uphold brand standards.
• Analyze financial performance and manage budgets to maximize profitability.
• Address conflicts and engage with customers to ensure a positive experience.
• Lead product rollouts and ensure implementation of changes.

Conhecimentos

Restaurant management

People management

P&L analysis

Digital tools

Communication skills

Recruiting talent

Change management

Descrição da oferta de emprego

About the Job:As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic and incredibly rewarding. Your success will be reflected in the achievements of your team.The Day-to-Day:Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors, ensuring a strong, well-prepared team.Develop a comprehensive training plan, mentoring Assistant Managers, Shift Supervisors, and Team Member Trainers as well as overseeing the execution of all training and development initiatives.Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion and belonging.Address and resolve conflicts promptly, maintaining a positive work environment.Personally engage with customers, swiftly resolving any issues to ensure a positive experience.Strategically schedule staff to optimize customer service, coach the management team on the KFC brand standards and lead product rollout meetings to ensure successful implementation.Analyze the restaurant’s financial performance, manage the budget and develop strategies to maximize profitability without compromising the customer experience.Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.Is this you?5 years in restaurant or retail management with a strong track record in people management.Proven ability to improve performance based on P&L analysis.Proficient with digital tools and platforms.Exceptional communication skills, including written, verbal, and interpersonal.Solid understanding of restaurant maintenance programs.Champions KFC’s culture and values, with a focus on Equity, Inclusion and Belonging.Experienced in recognizing and motivating teams, with a successful track record in people development.Skilled in recruiting top talent and training both high and under-performing employees.Adaptable to change and experienced in supporting change management.Adheres to corporate policies and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payBonus Eligible4 weeks’ vacation and additional Paid Time OffTuition reimbursement and scholarship opportunitiesCareer advancement and professional developmentMedical benefits from day 1401k retirement plan with 6% matchHealth and wellness programsPerks! Discounts on mortgages, vehicles, cell phones, gym memberships and moreFree meal each shiftKFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!