Restaurant General Manager

KF; Albany (GA); Presencial; USD 60 000 - 85 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus Eligible

Paid Time Off

Tuition reimbursement and scholarships

Medical benefits

401k retirement plan

Free meal each shift

KFC Foundation Programs

Resumo da oferta

KFC is seeking a Restaurant General Manager in Albany, GA to lead a high-performing team and uphold the brand’s standards. You will recruit, train, and develop your crew, drive profitability, and ensure exceptional guest experiences across every shift.

You will mentor Assistant Managers and shift leaders, implement training programs, and maintain a positive, inclusive culture while managing budgets and scheduling for peak performance.

Qualificações

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions KFC’s culture and values, with a focus on Equity, Inclusion and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Responsabilidades

• Recruit, onboard, and conduct orientations for Team Members and Shift Supervisors.
• Develop a comprehensive training plan and mentor management staff.
• Recognize and reward outstanding performance and foster inclusion.
• Address and resolve conflicts to maintain a positive work environment.
• Engage with customers and swiftly resolve issues for a positive experience.
• Schedule staff to optimize service and coach on KFC brand standards.
• Lead product rollout meetings for successful implementation.
• Analyze financial performance, manage the budget, and maximize profitability.
• Stay informed about competitors and strive to exceed their standards, including digital presence and loyalty programs.

Conhecimentos

People management

P&L analysis

Digital tools

Communication

Brand standards

Recruiting

Training

Change management

Food safety

Descrição da oferta de emprego

About the Job:As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic and incredibly rewarding. Your success will be reflected in the achievements of your team.The Day-to-Day:Recruit, onboard, and conduct orientations for top Team Members and Shift Supervisors, ensuring a strong, well-prepared team.Develop a comprehensive training plan, mentoring Assistant Managers, Shift Supervisors, and Team Member Trainers as well as overseeing the execution of all training and development initiatives.Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion and belonging.Address and resolve conflicts promptly, maintaining a positive work environment.Personally engage with customers, swiftly resolving any issues to ensure a positive experience.Strategically schedule staff to optimize customer service, coach the management team on the KFC brand standards and lead product rollout meetings to ensure successful implementation.Analyze the restaurant’s financial performance, manage the budget and develop strategies to maximize profitability without compromising the customer experience.Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.Is this you?5 years in restaurant or retail management with a strong track record in people management.Proven ability to improve performance based on P&L analysis.Proficient with digital tools and platforms.Exceptional communication skills, including written, verbal, and interpersonal.Solid understanding of restaurant maintenance programs.Champions KFC’s culture and values, with a focus on Equity, Inclusion and Belonging.Experienced in recognizing and motivating teams, with a successful track record in people development.Skilled in recruiting top talent and training both high and under-performing employees.Adaptable to change and experienced in supporting change management.Adheres to corporate policies and Occupational Health and Food Safety standards.Work-Hard, Play-Hard:Competitive payBonus EligiblePaid Time OffTuition reimbursement and scholarship opportunitiesCareer advancement and professional developmentMedical benefits401k retirement planFree meal each shiftKFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!