Restaurant General Manager

Hunter Super Techs - TurnPoint; Grenada (MS); On-site; USD 60,000 - 90,000; Full time

Job summary

Restaurant General Manager (RGM) in Grenada, Mississippi leads a single-restaurant operation, focusing on profitability, guest experience, people, and daily operations. This executive role manages a team of 20–45, including an Assistant Manager and hourly staff, under a District Manager.

Responsibilities include driving sales, optimizing P&L lines, and ensuring top-tier guest service, compliance with policies, and effective scheduling.

Qualifications

• High school diploma or GED required.
• Two years of college preferred.
• One to two years of restaurant management experience.
• Proficient with Microsoft Office and email.
• Must be at least eighteen (18) years old.
• Strong understanding of P&L management and profitability drivers.

Responsibilities

• Maintains accountability for the restaurant P&L and profitability.
• Reviews key P&L lines to improve outcomes and profitability.
• Drives sales through guest service, people development, and operations.
• Motivates and directs team to exceed guest expectations in a clean facility.
• Manages guest experience through effective operations and timely issue resolution.
• Leads recruitment and selection to build an effective restaurant team.
• Onboards new team members and certifies them for roles.
• Provides coaching and feedback to team members and managers.
• Manages labor through staffing and scheduling.
• Ensures regulatory, legal, and policy compliance.

Skills

P&L management

Leadership skills

Guest service

Education

High school diploma or GED

Two years college preferred

Tools

Microsoft Office

Job description

Location: 1250 Sunset Dr, Grenada, MS, 38901

Now Hiring: Restaurant General Manager (RGM)Location: Grenada, Mississippi

Position Overview

The Restaurant General Manager (RGM) is the executive leader of the restaurant, focused on profitability, guest experience, people, and operations. The Restaurant General Manager has overall responsibility for managing the daily operations of a single restaurant. The Restaurant General Manager operates under the direction of the District Manager and directly manages a team consisting of an Assistant Manager, Hourly Shift Coordinators, and Team Members (20–45 employees).

Summary of Responsibilities

ProfitabilityMaintains primary accountability for the restaurant P&L and actively manages toward desired financial outcomes.Reviews key P&L lines to increase restaurant profitability.Drives sales through proactive guest service, people development, and operations management.GuestMotivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility.Manages the guest experience through effective operations and timely response to guest issues.Analyzes guest feedback systems to determine root causes and develops action plans to address issues.Identifies and engages with the community to attract prospective guests and execute local marketing initiatives.PeopleLeads the restaurant’s recruitment and selection process to build and retain an effective restaurant team.Onboards new team members by training and guiding them through the certification process.Inspires the restaurant team by effectively managing individual and team recognition programs.Provides coaching and feedback to Team Members, Shift Coordinators, and Assistant Managers to increase the team’s capabilities and elevate restaurant performance.OperationsManages restaurant labor through optimal manager staffing and team member scheduling.Ensures compliance with government regulations, employment laws, and company policies.Ensures that the restaurant upholds all operational and brand standards.Performs the duties of the Assistant Manager and Hourly Shift Coordinator as needed.

Qualifications and Skills

• Must be at least eighteen (18) years of age.
• Must be proficient with Microsoft Office and email.
• High school diploma or GED required; two (2) years of college preferred.
• One (1) to two (2) years of previous restaurant management experience.
• Strong understanding of P&L management and drivers of restaurant profitability.
• Ability to prioritize one's own and others’ work and time to meet deadlines and objectives.
• Demonstrated leadership skills.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed for the proper functioning of the restaurant.