Restaurant General Manager

Mission Yogurt Inc.; Denver (CO); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay & bonus

Benefits package (medical, dental, vis

Paid time off

Meal program

Airport parking

RTD EcoPass

Growth opportunities

Job summary

Mission Yogurt Inc. is seeking an experienced General Manager to lead operations at our busy airport location in Denver.

The GM will oversee all restaurant activities, ensure exceptional guest service, drive financial performance, and supervise team development in a fast-paced hospitality setting. The role requires strong leadership, adherence to safety and sanitation standards, and a proven track record in multi-unit operations.

Qualifications

• Three years of full-service restaurant management experience.
• Delivers superior food and beverage service and maximizes customer satisfaction.
• Strong leadership, communication, and ethical management practices.

Responsibilities

• Set objectives and targets for staff and manage schedules.
• Hire, onboard, coach, and develop staff and managers.
• Oversee beverage and food presentation to meet standards and ensure guest satisfaction.
• Monitor cleanliness, safety, and regulatory compliance across operations.
• Collaborate with marketing on promotional activities.
• Maintain cash controls and daily fiscal management.

Skills

Restaurant leadership

Customer service

Budgeting & cost control

Team development

Job description

About this position

Mission Yogurt is seeking an experienced, passionate General Manager to lead operations at one of our busy airport locations inside of Denver Airport. As a leading airport concessionaire, we combine fast-paced hospitality with a commitment to quality and guest satisfaction. If you thrive in a dynamic environment, love interacting with people from all over the world, and want to be part of a team that values teamwork and excellence, Mission Yogurt is the place for you!

The General Manager leads all aspects of restaurant operations, ensuring high standards of customer service, operational efficiency, and financial performance. This role oversees team development, manages budgets and financial reporting, and drives business growth while maintaining compliance with company policies. The GM serves as the primary leader on-site, fostering a positive and productive work environment.

What Mission Yogurt Offers You:

• Competitive Pay and Bonus Program
• Comprehensive benefits including medical, dental, vision, FSA/HSA, and voluntary life, disability, accident, critical illness, hospital, and pet insurance-effective the first of the month after 60 days of full-time employment.
• Paid Time Off
• Employee Meal Program
• Company-paid Airport Employee Parking and RTD EcoPass
• Room for growth!

What We Are Looking For:

• Candidates who possess at least three years of full-service restaurant management experience.
• Delivers superior food and beverage service and maximizes customer satisfaction.
• Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication, and Flexibility.
• Adheres to Mission Yogurt's safety, sanitation, and cleanliness policies and practices.
• Ensures all operating and quality standards are met.
• Upholds a professional and ethical management style and presentation.
• Assesses work-related issues in a professional manner and exercises honest, non-biased judgment.
• Ensures safety and security of both guests and team members.
• Prior experience in multi-unit operations is strongly preferred.

General Manager Job-Specific Duties:

• Set objectives and targets for staff.
• Determine staff needs and prepare/approve schedules.
• Participate in hiring, onboarding, coaching, counseling, training & development of staff and managers.
• Set and monitor quality and service standards for staff.
• Communicate company policy, standards, and procedures to staff.
• Oversee the preparation and presentation of beverages and dishes to meet set standards.
• Interact with customers to develop loyalty and handle customer concerns.
• Monitor the cleanliness and hygiene of front-of-house areas and staff.
• Promote and practice compliance with fire, health, safety, and hygiene standards and regulations.
• Ensure adherence to cash management procedures.
• Responsible for daily fiscal management.
• Ensure adherence to stock control procedures; monitor and order supplies.
• Strong grasp of food cost, financials, and inventory control.
• Work with the marketing team to organize promotional activities.
• Maintain regular communication with restaurant staff and management through meetings and discussions.
• Work with Human Resources to address disciplinary issues with team members.

Physical Demands:

Must be able to work on your feet for up to 12 hours. Position requires prolonged standing, bending, stooping, twisting, reaching overhead, and lifting products and supplies weighing 20 pounds, and occasional lifting and/or moving up to 50 pounds, as well as repetitive hand and wrist motion.

Mission Yogurt, Inc. is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law. While Mission is committed to following this principle in every facet of employment, all employees share in the responsibility to promote and foster a favorable work environment.