Restaurant General Manager

Taco Bell; Anchorage (AK); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Free meals

Career advancement and professional development

Job summary

Taco Bell in Anchorage, Alaska, is seeking a Restaurant General Manager to lead a dynamic team and ensure exceptional customer experiences. In this role, you will be responsible for recruiting, training, and empowering your team to achieve their full potential.

You will engage with customers directly and manage restaurant performance while upholding Taco Bell's values of equity, inclusion, and belonging. This position offers competitive pay, free meals, and opportunities for professional development.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Exceptional communication skills, including written, verbal, and interpersonal.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads.
• Develop a comprehensive training plan and oversee training initiatives.
• Recognize and reward outstanding Team Member performance regularly.

Skills

People management

Performance analysis

Digital tools proficiency

Communication skills

Team motivation

Recruiting talent

Change management

Job description

About the Job:

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50‑hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day:

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well‑prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Is this you?

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under‑performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Work‑Hard, Play‑Hard:

• Competitive pay
• Free meals
• Career advancement and professional development
• Más earth! Commitment to a sustainable future