Restaurant General Manager

Taco Bell; Clayton (OH); On-site; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Paid Time Off

Scholarship programs

Career advancement

Medical benefits

Health and wellness programs

401k retirement plan

Discounts on various services

Free meals

Job summary

A popular fast-food chain in Clayton, Ohio is seeking a Restaurant General Manager to lead their team. You will oversee recruitment, training, and team performance while ensuring excellent customer experiences. The ideal candidate has at least 5 years of management experience in a restaurant or retail setting and a strong track record in people development. This role offers competitive pay and various benefits.

Qualifications

• 5 years in restaurant or retail management.
• Proven ability to improve performance based on P&L analysis.
• Exceptional communication skills in written, verbal, and interpersonal.

Responsibilities

• Recruit and onboard top Team Members and Shift Leads.
• Develop training plans and oversee training initiatives.
• Personally engage with customers to ensure a positive experience.
• Analyze the restaurant's financial performance and manage the budget.

Skills

People management

Performance improvement

Digital tools proficiency

Communication skills

Restaurant maintenance

Team motivation

Recruitment

Change management

Job description

About the Job:

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50‑hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.

The Day-to-Day:

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well‑prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising the customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.

Is this you?

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under‑performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard:

• Competitive pay
• Bonus potential
• Eligibility to accrue Paid Time Off
• Scholarship programs for continuing education
• Career advancement and professional development
• Medical benefits
• Health and wellness programs
• 401k retirement plan with company match
• Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
• Free meals