Restaurant General Manager

Taco Bell; Muncy (Lycoming County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

PTO after a certain period of time

Scholarship programs for continuing education

Career advancement and professional development

Medical benefits after a certain period

401k retirement plan after a certain period

Free meals

Job summary

A leading fast-food restaurant in Muncy seeks an experienced Restaurant General Manager to lead and cultivate a successful team. This role involves recruiting, training, and mentoring staff while ensuring exceptional service and financial performance. Ideal candidates have 5 years of restaurant management experience and are skilled in people management and P&L analysis. Competitive salary and benefits included.

Qualifications

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.

Responsibilities

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads.
• Develop a comprehensive training plan, mentoring Assistant Managers and Team Leads.
• Recognize and reward outstanding Team Member performance regularly.
• Personally engage with customers to ensure a positive experience.
• Analyze the restaurant's financial performance and manage the budget.

Skills

People management

P&L analysis

Communication skills

Recruiting talent

Team motivation

Digital tools proficiency

Job description

About the Job:

As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experience. Imagine the pride you'll feel setting the gold standard that others aspire to. You'll oversee the recruitment and training of your team, guiding them towards promotions and empowering them to build successful careers. By cultivating a team of top performers, you'll create a culture that's vibrant, optimistic, and incredibly rewarding. Your success will be reflected in the achievements of your team. RGMs work a 50-hour week, salaried.

The Day-to-Day:

• Recruit, onboard, and conduct orientations for top Team Members and Shift Leads, ensuring a strong, well-prepared team.
• Develop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives.
• Recognize and reward outstanding Team Member performance regularly, while fostering a culture of equity, inclusion, and belonging.
• Address and resolve conflicts promptly, maintaining a positive work environment.
• Personally engage with customers, swiftly resolving any issues to ensure a positive experience.
• Strategically schedule staff to optimize customer service, coach the management team on the CHAMPS standards, and lead product rollout meetings to ensure successful implementation.
• Analyze the restaurant's financial performance, manage the budget, and develop strategies to maximize profitability without compromising customer experience.
• Stay informed about competitors and aim to exceed their standards in all aspects, including digital presence and loyalty programs.
• Other duties as assigned

Is this you?

• 5 years in restaurant or retail management with a strong track record in people management.
• Proven ability to improve performance based on P&L analysis.
• Proficient with digital tools and platforms.
• Exceptional communication skills, including written, verbal, and interpersonal.
• Solid understanding of restaurant maintenance programs.
• Champions Taco Bell's culture and values, with a focus on Equity, Inclusion, and Belonging.
• Experienced in recognizing and motivating teams, with a successful track record in people development.
• Skilled in recruiting top talent and training both high and under-performing employees.
• Adaptable to change and experienced in supporting change management.
• Adheres to corporate policies and Occupational Health and Food Safety standards.

Work-Hard, Play-Hard:

• Competitive pay
• Bonus potential
• PTO after a certain period of time
• Scholarship programs for continuing education
• Career advancement and professional development
• Medical benefits after a certain period
• 401k retirement plan after a certain period
• Free meals