Restaurant Food Expeditor

Ralph's American Grill; Wilmington (DE); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Food Expeditor to enhance service efficiency in a bustling restaurant environment. This role is crucial for ensuring smooth communication between the kitchen and wait staff, delivering accurate orders swiftly, and maintaining high standards of quality and sanitation. The ideal candidate will thrive in a fast-paced setting, possess excellent communication and coordination skills, and be committed to providing exceptional customer service. Join a supportive team that values work-life balance and offers opportunities for personal and professional growth in a vibrant culinary atmosphere.

Qualifications

• Proven experience in a restaurant setting with knowledge of kitchen operations.
• Understanding of health and safety rules in a restaurant environment.

Responsibilities

• Ensure efficient flow of orders from waiters to the kitchen.
• Check dishes for accuracy and deliver orders promptly.
• Handle client complaints to maintain restaurant reputation.

Skills

Communication Skills

Coordination

Multi-tasking

Customer-oriented

Negotiation Skills

Education

High School Diploma

Degree in Hospitality

Tools

Kitchen Equipment

Job description

Ralph’s American Grill is seeking an experienced Food Expeditor to join our Team!

We are looking for a competent Food Expeditor to help keep a smooth workflow between the kitchen and the tables. You will work in a fast-paced environment to get proper orders out faster and more efficiently.

As a Food Expeditor, you must have excellent communication skills and experience in a restaurant’s hectic setting. You must have enough stamina to be in constant motion and skills to coordinate and organize processes and people.

The goal is to make service faster and better to help enhance our quality and reputation.

Responsibilities

• Ensure the efficient flow of orders from the waiters to the kitchen.
• Ensure orders are being prepared with the correct priority.
• Assist in the final preparation of dishes.
• Check dishes before delivery for accuracy, presentation, and temperature.
• Deliver orders to maintain fast service.
• Eliminate obstacles in service, food preparation lines, or dishwashing.
• Inspect the premises according to quality and sanitation standards and assist in cleaning.
• Transfer important information between the kitchen and the wait staff (e.g., when a customer has a particular request).
• Handle complaints from clients to preserve the restaurant’s reputation.
• Support other tasks as needed (e.g., telephone orders).

Requirements and Skills

• Proven experience as a food expeditor or other full-service restaurant position, with working knowledge of kitchen operations.
• Understanding of health and safety rules in a restaurant.
• Dexterity in using kitchen equipment or utensils and carrying heavy trays.
• Well-organized with the ability to lead and direct people.
• Excellent communication and negotiation skills.
• Outstanding coordination and multi-tasking abilities.
• A customer-oriented approach.
• High school diploma; higher degree in hospitality or relevant field will be appreciated.
• Food handling certification may be required according to legal regulations.

Physical Requirements

The physical requirements necessary for an associate to successfully perform the essential functions of the position are outlined below. Reasonable accommodations can be made to enable individuals with disabilities to perform the described essential functions of the position.

• Associate must be able to work on feet for up to 8 hours a day.
• Associate must be able to sit in the same position for up to 8 hours a day consecutively.
• Associate may have to stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch, or crawl.
• Associate is often required to sit and use his or her hands and fingers to handle or feel.
• Associate may have to lift up to 50 pounds.
• Vision abilities required by this job include close vision.
• Associate must talk and hear.

Ralph’s American Grill is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to family/work life balance and by providing development opportunities.

We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.