Restaurant Floor Manager- Eataly Rooftop Restaurant

Eataly North America; New York (NY); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401K with match or RRSP

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Job summary

Eataly North America is seeking a Restaurant Floor Manager for the rooftop restaurant in New York. You will support the AGM in daily FOH operations and supervise servers, bartenders, hosts and more, ensuring exceptional service and compliance with health and safety rules.

Responsibilities include staffing, training, incident handling, budget monitoring, and event planning with FOH teams. Availability for onsite work with a flexible schedule is required.

Qualifications

• 2+ years of experience leading or managing a front-of-house restaurant team.
• Understanding of steps of service.
• Outstanding communication, leadership and problem-solving skills.
• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred.

Responsibilities

• The Restaurant Manager assists the Restaurant AGM in day-to-day operations and oversees front-of-house staff.
• Supports hiring, training, evaluating and terminating employees.
• Documents, investigates, escalates and resolves incidents involving employees and guests.
• Ensures service standards are met and activities run efficiently.
• Inspects dining room and storage areas for health and safety compliance.
• Estimates front-of-house food and beverage needs and supervises intake orders.
• Reviews sales, inventory and costs to monitor budget.
• Plans restaurant activities and events with dining room and bar personnel.

Skills

Leadership

Communication

Problem-solving

Steps of service

Education

Bachelor/Associate in Restaurant Management or Hospitality

Job description

Restaurant Floor Manager- Eataly Rooftop Restaurant

• Full-time

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products


• LEARN through our classes and our team’s product knowledge

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

• Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees


• Documents, investigates, escalates and resolves all employee and guests incidents


• Ensures exceptional service standards are consistently met and that activities are carried out effectively


• Inspects dining room and storage areas to ensure compliance with health and safety regulations


• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications


• Reviews financial information such as sales, inventory and costs to monitor budget


• Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.


• Performs other duties as required or assigned

Job Requirements

• 2+ years of experiencing leading or managing a front-of-house restaurant team


• Understanding of steps of service


• Outstanding communication, leadership and problem-solving skills


• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred


• Knowledge of Italian cuisine and beverage highly preferred

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays


• Ability to lift up to 50 pounds


• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting


• Food Handler’s License preferred

Compensation

The annual compensation for this position is $70,000 - 75,000 per year

Benefits and Perks

• Paid Time Off


• 401K with match or RRSP


• Free family meal daily


• Discounts at Eataly


• Classes on products and Italian cuisine


• and more!

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws.Eataly also prohibits harassment of applicants and employees based on any of these protected categories.It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.