Restaurant Fast Casual Full Service General Manager - Orlando, Florida

MissionHires; Orlando (FL); Sur place; USD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Bonus

Insurance

Vacations

Résumé du poste

Mister O1 is seeking a proven General Manager to lead daily operations of our Orlando restaurant. You will implement company policies, train staff, and uphold food safety, service, and cleanliness standards.

You will drive local marketing initiatives, manage KPI performance against the budget, control costs, and develop a high-performing team through effective HR practices and coaching. Own the guest experience from onboarding to performance reviews, fostering a culture of excellence and

Qualifications

• Completion of MIT program (4 weeks).
• College degree and/or 3-4 years line operations experience in restaurant industry.
• Equivalent combination of education and experience.

Responsabilités

• Trains, monitors and reinforces food safety procedures for staff and crew.
• Maximizes store KPI goals vs budget and prior year with local marketing plans.
• Manages food, labor and paper costs and other controllable expenses.
• Ensures Service Excellence and adherence to quality, service and cleanliness standards.
• Leads Human Resources programs and staffing, performance feedback and appraisals.

Connaissances

Staff leadership

Food safety

KPI management

Training

Formation

College degree or equivalent experience

Description du poste

Manages the operations and staff of a Mister O1 restaurant, including the execution of all company policies, procedures, programs and systems. Ensures achievement of restaurant objectives are reached in all areas while following all company guidelines. Ensures compliance with all federal, state and local laws and ethical business practices. Provides leadership, direction, training and development to subordinate managers and crew. Creates and maintains a "MISTER O1 EXTRAORDINARY EXCELLENCE" environment.

Responsibilities

• Trains, monitors and reinforces food safety procedures to store management and crew employees. Ensures all food safety procedures are executed according to company policies and health/sanitation regulations; takes corrective actions, as appropriate.
• Maximizes store KPI goals versus budget and prior year, including execution of local marketing programs. Develops and implements appropriate plans to resolve unfavorable trends and enhance salesmanship. Manages assigned store requirements for new product rollouts/procedures.
• Maximizes profit goals versus budget and prior year. Manages food, labor and paper costs and other controllable expenses. Develops and implements appropriate plans to resolve unfavorable trends and enhance profits.
• Ensures the continual improvement of Quality, Service and Cleanliness standards on all day parts, including the monitoring of food product quality. Ensures total store "Service Excellence", including "Customer OSAT" standards are met; implements corrective action plans set with the Regional Manager or Director of Operations, as required.
• Ensures People Excellence culture through the execution of the restaurant’s overall Human Resources programs. Ensures achievement of proper staffing levels. Utilizes ongoing system for the recruitment, development, recognition and retention of store management and crew. Prepares and conducts quality, timely performance feedback and performance appraisals for store management. Provides quality, timely performance feedback and performance appraisals for crew.

Qualifications

To perform this job successfully, an individual must be able to satisfactorily complete our MIT program (4 weeks).

Education and/or experience: College degree and/or 3 - 4 years line operations experience in the restaurant industry; or equivalent combination of education and experience.

Benefits

• Bonus
• Insurance
• Vacations