Restaurant & Events Supervisor

ViziRecruiter,LLC.; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

PENN Entertainment is seeking a Restaurant Supervisor to oversee daily operations of the restaurant, ensuring high-quality service and efficient event support. The role involves scheduling, staffing, and supervising staff across all banquet functions.

Ideal candidates bring strong customer service, leadership, and communication skills, with at least 5 years in similar roles and familiarity with English; Spanish is an added bonus. On-site position with a competitive Total Rewards package.

Qualifications

• Minimum 18 years of age.
• High school diploma or equivalent work experience. TABC certified.
• 5+ years of similar work experience.
• Ability to speak, read and write English. Bilingual in Spanish helpful.
• Possess strong customer service, supervisory and communication skills.

Responsibilities

• Develops weekly staff schedules and assignments.
• Evaluates and adjusts staffing based on reservations and walk-up traffic.
• Coordinates and supervises all event functions, including the setup, actual event operation, and breakdown.
• Hires, trains and supervises restaurant staff.
• Procures needed supplies and equipment.
• Conducts and executes an informative pre-shift staff meeting.
• Performs inventory control functions.
• Receives customer feedback.
• Reviews all function agreements in order to appropriately schedule staff.
• Posts weekly staff schedules.
• Assigns staff to events and locations and reviews all aspects of set-up prior to commencement of business.
• Supervises staff during event and solicits customer comments.
• Prepares and presents bill to customers at completion of event.
• Orders supplies and equipment.
• Other responsibilities assigned by Food and Beverage Manager.

Skills

Customer service

Supervisory skills

Communication

Bilingual Spanish (helpful)

Education

High School Diploma

TABC Certification

Job description

PENN Entertainment is seeking a Restaurant Supervisor to oversee daily operations of the restaurant, ensuring high-quality service and efficient event support. The role involves scheduling, staffing, and supervising staff across all banquet functions.

Ideal candidates bring strong customer service, leadership, and communication skills, with at least 5 years in similar roles and familiarity with English; Spanish is an added bonus. On-site position with a competitive Total Rewards package.