FOOD & BEVERAGE SUPERVISOR - PART TIME / SEASONAL

Sam Houston Race Park Ltd.; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

PENN Entertainment is seeking a Restaurant Supervisor to oversee daily operations of the restaurant, ensuring high-quality service and efficient event support. The role involves scheduling, staffing, and supervising staff across all banquet functions.

Ideal candidates bring strong customer service, leadership, and communication skills, with at least 5 years in similar roles and familiarity with English; Spanish is an added bonus. On-site position with a competitive Total Rewards package.

Qualifications

• Minimum 18 years of age.
• High school diploma or equivalent work experience. TABC certified.
• 5+ years of similar work experience.
• Ability to speak, read and write English. Bilingual in Spanish helpful.
• Possess strong customer service, supervisory and communication skills.

Responsibilities

• Develops weekly staff schedules and assignments.
• Evaluates and adjusts staffing based on reservations and walk-up traffic.
• Coordinates and supervises all event functions, including the setup, actual event operation, and breakdown.
• Hires, trains and supervises restaurant staff.
• Procures needed supplies and equipment.
• Conducts and executes an informative pre-shift staff meeting.
• Performs inventory control functions.
• Receives customer feedback.
• Reviews all function agreements in order to appropriately schedule staff.
• Posts weekly staff schedules.
• Assigns staff to events and locations and reviews all aspects of set-up prior to commencement of business.
• Supervises staff during event and solicits customer comments.
• Prepares and presents bill to customers at completion of event.
• Orders supplies and equipment.
• Other responsibilities assigned by Food and Beverage Manager.

Skills

Customer service

Supervisory skills

Communication

Bilingual Spanish (helpful)

Education

High School Diploma

TABC Certification

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

Comprehensive Supervision of Restaurant Operations. Coordinates and supervises all suite and banquet functions.

Responsibilities

• Develops weekly staff schedules and assignments.
• Evaluates and adjusts staffing based on reservations and walk-up traffic.
• Coordinates and supervises all event functions, including the setup, actual event operation, and breakdown.
• Hires, trains and supervises restaurant staff.
• Procures needed supplies and equipment.
• Conducts and executes an informative pre-shift staff meeting.
• Performs inventory control functions.
• Receives customer feedback.
• Reviews all function agreements in order to appropriately schedule staff.
• Posts weekly staff schedules.
• Assigns staff to events and locations and reviews all aspects of set-up prior to commencement of business.
• Supervises staff during event and solicits customer comments.
• Prepares and presents bill to customers at completion of event.
• Orders supplies and equipment.
• Other responsibilities assigned by Food and Beverage Manager.

We are committed to placing talented individuals in roles where they can be most successful. Applicants for this position may also be considered for other supervisory and leadership opportunities within our Food & Beverage operations based on their qualifications, experience, and organizational needs.

Requirements

• Education/Certification: Minimum 18 years of age.
• High school diploma or equivalent work experience. TABC certified.

Work Experience:

• 5 or more years of similar work experience.
• Ability to speak, read and write English. Bilingual in Spanish helpful.
• Possess strong customer service, supervisory and communication skills.