Restaurant Dept Manager — Lead Team & Guest Experience

Abingdon-Lowes McDonald's; Abingdon (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Training and advancement opportunities

Paid vacations

Free meals at work

Medical insurance*

Supplemental insurance such as dental,

Job summary

Abingdon-Lowes McDonald’s is seeking a Department Manager to lead restaurant operations and drive guest satisfaction. You will oversee crew scheduling, promote a culture of excellent service, and ensure compliance with food safety and cleanliness standards.

The role requires proactive leadership, strong communication, and the ability to make quick decisions in a fast-paced environment. Training and development are encouraged while focusing on profitability and team performance.

Qualifications

• Passion for helping and serving others (guests and fellow team members).
• Strong guest service and support focus.
• Ability to communicate effectively and anticipate guest needs.
• Provide solutions and make decisions in a fast-paced environment.
• Certified through McDonald’s Leadership Transitions Class

Responsibilities

• Lead the experience: Oversight of crew schedules.
• Inspire and empower: Leadership for crew and managers to deliver guest experience.
• Teamwork: supervise food safety and cleanliness to meet McDonald’s standards.
• Take action: address safety, security, inventory, and profitability.
• Never stop learning: encourage training and continued learning.
• Be results-oriented: drive high performance from the team.

Skills

Guest service

Effective communication

Decision making

Leadership

Leadership Transitions

Job description

Abingdon-Lowes McDonald’s is seeking a Department Manager to lead restaurant operations and drive guest satisfaction. You will oversee crew scheduling, promote a culture of excellent service, and ensure compliance with food safety and cleanliness standards.

The role requires proactive leadership, strong communication, and the ability to make quick decisions in a fast-paced environment. Training and development are encouraged while focusing on profitability and team performance.