Restaurant Crew Lead | Coach, Ops & Guest Experience

White Haven IHOP; White Haven (Luzerne County); On-site; USD 42,000 - 62,000; Full time

Job summary

Onvo is seeking a Crew Chief to assist in directing Team Members to maintain high standards of food preparation, presentation, and guest service in a fast-paced restaurant environment.

The role involves supervising duties, training new staff, ensuring sanitation and proper food handling, and collaborating with departments to deliver a consistent guest experience. The position emphasizes safety, teamwork, and adherence to SOPs.

Qualifications

• Must be at least 18 years of age.
• Physically capable of standing for long hours.
• Disclaimer: The list of Principal Duties is illustrative but not exhaustive.

Responsibilities

• Assist in directing Team Members in all phases of operation to achieve high standards of food prep and service.
• Assign duties to Team Members and encourage teamwork.
• Inform Team Members of new menu items, specials, and promos for consistent understanding.
• Maintain sanitation and proper food handling, labeling, dating and rotation of food.
• Perform administrative duties accurately and timely.
• Supervise orientation and training for new Team Members.
• Observe guest relations to quality of food and service.
• Work with others in a positive, cooperative manner.

Job description

Onvo is seeking a Crew Chief to assist in directing Team Members to maintain high standards of food preparation, presentation, and guest service in a fast-paced restaurant environment.

The role involves supervising duties, training new staff, ensuring sanitation and proper food handling, and collaborating with departments to deliver a consistent guest experience. The position emphasizes safety, teamwork, and adherence to SOPs.