Crew Chief

White Haven IHOP; White Haven (Luzerne County); On-site; USD 42,000 - 62,000; Full time

Job summary

Onvo is seeking a Crew Chief to assist in directing Team Members to maintain high standards of food preparation, presentation, and guest service in a fast-paced restaurant environment.

The role involves supervising duties, training new staff, ensuring sanitation and proper food handling, and collaborating with departments to deliver a consistent guest experience. The position emphasizes safety, teamwork, and adherence to SOPs.

Qualifications

• Must be at least 18 years of age.
• Physically capable of standing for long hours.
• Disclaimer: The list of Principal Duties is illustrative but not exhaustive.

Responsibilities

• Assist in directing Team Members in all phases of operation to achieve high standards of food prep and service.
• Assign duties to Team Members and encourage teamwork.
• Inform Team Members of new menu items, specials, and promos for consistent understanding.
• Maintain sanitation and proper food handling, labeling, dating and rotation of food.
• Perform administrative duties accurately and timely.
• Supervise orientation and training for new Team Members.
• Observe guest relations to quality of food and service.
• Work with others in a positive, cooperative manner.

Job description

Job Description: The Crew Chief assists in directing Team Members in all phases of the operation, to achieve high standards of food preparation and presentation, service to guests, general cleanliness and pleasant atmosphere in accordance with all Standard Operating Procedures.

Essential Duties and Responsibilities

Assist in ensuring that all personnel, equipment and supplies are prepared and ready to meet the needs of the business.

Assist in assigning Team Members duties and responsibilities and encouraging teamwork.

Inform all Team Members of new menu items, specials, and promotional materials to ensure complete understanding of the food preparation and service.

Adjust schedule meet the needs of the restaurant.

Control waste.

Perform administrative duties in an accurate and timely manner.

Perform other assignments as needed and assigned.

Supervisory Responsibilities

Assist in conducting orientations and training for new Team Members.

Supervise Team member's performance and conduct in compliance with Company policies.

Observe guest relations to quality of food and service.

Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner.

Maintains a high standard of cleanliness.

Maintain interior and exterior appearance of restaurant Ensure sanitation practices are maintained according to federal, state and local regulations.

Ensure that food is properly stored (labeled, dated and rotated) and proper temperatures are maintained.

Ensure proper personal hygiene and food handling.

Performs all duties in a safe and responsible manner to assure workers, guests, suppliers/contractors and the environment are not at risk.

Complies with all company safety policies, procedures and instructions.

Uses materials handling procedures and equipment provided to minimize contamination or injury.

Maintain tight security.

Requirements

Must be at least 18 years of age.

Physically capable of standing for long hours.

Disclaimer: The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Equal Opportunity Employer Statement

Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

At Onvo, we are passionate about convenience. We aren't just in the business of fuel or food. We're in the business of providing the best experience for our guests, every time. We are dedicated to providing our guests with exceptional service that is always quick, always kind, and always convenient. Whether you have a background in customer service and hospitality or this is your first job in the industry, you're a go-getter, get in touch with us.