Restaurant Cook

Universal Studios Hollywood; West Hollywood (CA); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

Complimentary admission to Universal/園

Discounts on food and merchandise

Special employee events

Wellness programs

Growth opportunities

Resume building workshops

Building lifelong friendships

Job summary

Universal Studios Hollywood is seeking a Restaurant Cook for our high-energy kitchen. You will set up and break down stations, prepare and cook dishes per established recipes, and maintain strict sanitation standards to deliver high-quality meals to guests.

The role requires 18+ years old, with previous culinary experience and a culinary degree preferred. Expect outdoor, fast-paced shifts and a focus on guest satisfaction in a dynamic theme park environment.

Qualifications

• Must be 18 years old or older.
• Previous Culinary Experience Preferred.
• Culinary Degree Preferred.

Responsibilities

• Set up and breakdown stations according to USH Kitchen guidelines and restock all items as needed throughout shift, while moving through various assignments throughout the shift.
• Prepare and cook product using all methods of cooking including but not limited to; roasting, baking, sautéing, steaming, using established recipes, portions and methods prescribed by the Company in a sanitary and timely manner.
• Maintain a clean work area, including the washing of pots, pans and other kitchen items and taking out trash while following established safety standards and safe food handling guidelines.
• Understand and demonstrate the proper use of safety food preparation and handling practices and ensure department standards are maintained and safety policies for the Park are upheld.
• Promotes and provides extraordinary guest service for both internal and external guests; answers questions and offers information in a courteous manner. Seeks to provide assistance to guests.
• Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies for the Park upheld.
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned

Job description

As a theme park built around a working movie studio, we’re all about lights, camera, action. Working with us means thriving in a fast-paced environment as we work as a team to create a seamless experience for our guests. From Attractions, to Parking, to Wardrobe, to Park Services, and more, here you can be part of a team that helps make memorable moments for our guests each and every day. Join us for a once in a lifetime opportunity. Join our culinary team as a Restaurant Cook, where you'll thrive in a fast-paced, high-energy environment that combines teamwork, precision, and guest satisfaction. In this role, you’ll be responsible for food production and preparation, station setup, and maintaining strict adherence to recipes and sanitation standards. With a focus on delivering high-quality dishes, you’ll contribute to creating seamless and enjoyable dining experiences for our guests. Your ability to work efficiently under pressure while collaborating with team members will help ensure exceptional service and memorable moments throughout the park.

Benefits

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities
• Wellness programs

Responsibilities

• Set up and breakdown stations according to USH Kitchen guidelines and restock all items as needed throughout shift, while moving through various assignments throughout the shift.
• Prepare and cook product using all methods of cooking including but not limited to; roasting, baking, sautéing, steaming, using established recipes, portions and methods prescribed by the Company in a sanitary and timely manner.
• Maintain a clean work area, including the washing of pots, pans and other kitchen items and taking out trash while following established safety standards and safe food handling guidelines.
• Understand and demonstrate the proper use of safety food preparation and handling practices and ensure department standards are maintained and safety policies for the Park are upheld.
• Promotes and provides extraordinary guest service for both internal and external guests; answers questions and offers information in a courteous manner. Seeks to provide assistance to guests.
• Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies for the Park upheld.
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned

Qualifications

• Must be 18 years old or older
• Previous Culinary Experience Preferred
• Culinary Degree Preferred

Job Demands

• Must be able to walk or stand for extended periods of time
• Must frequently lift and/or move up to 50 lbs, frequently lift and/or move up to 50 lbs with assistance
• The noise level is generally moderate to high
• Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors

Schedule

• Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays

Pay

• $24 per hour

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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