Steward

Universal Studios; Los Angeles (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Complimentary admission to Universal

Tickets for friends/family

Discounts on food and merchandise

Employee events

Networking/Resume workshops

Growth opportunities

Wellness programs

Job summary

NBCUniversal’s culinary team in Los Angeles is seeking a Steward to maintain cleanliness and organization in the kitchen, ensuring equipment is sanitized and ready for use. You’ll support kitchen operations through teamwork and attention to safety standards, contributing to smooth service for guests and staff alike.

This role requires standing, lifting up to 25 lbs, and flexibility to work mornings, evenings, weekends, and holidays.

Qualifications

• Must be 18 years old or older.
• Previous Experience as a Steward and/or similar.

Responsibilities

• Drain, clean out, and de-lime dish machine.
• Stock cleaning supplies including, but not limited to, paper towel dispensers, J-fill stations, hand soap, and machine chemicals.
• Dispose of waste, garbage, and recyclable materials from kitchen area to appropriate receptacles.
• Wash pots and pans, and kitchen utensils by hand or dish washing machine and return cleaned items to the proper storage location.
• Promotes and provides extraordinary guest service for both internal and external guests; answers questions in a courteous manner.
• Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies for the Park upheld.
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned

Skills

Steward experience

Job description

As a theme park built around a working movie studio, we’re all about lights, camera, action. Working with us means thriving in a fast-paced environment as we work as a team to create a seamless experience for our guests. From Attractions, to Parking, to Wardrobe, to Park Services, and more, here you can be part of a team that helps make memorable moments for our guests each and every day. Join us for a once in a lifetime opportunity.Play a vital role in our culinary team as a Steward, where you’ll thrive in a fast-paced and collaborative environment. In this position, you’ll be responsible for maintaining the cleanliness and organization of the kitchen and ensuring all equipment is properly cleaned and ready for use. Working closely with other team members, you’ll help support smooth kitchen operations by upholding the highest sanitation and safety standards. Your attention to detail and commitment to teamwork will contribute to an efficient workspace and exceptional guest experiences.

Benefits:

• Complimentary admission to Universal Studios Hollywood and all Universal Theme parks
• Earn complimentary tickets for your friends and family
• Discounts on food and merchandise
• Special events for employees (preview nights for new attractions/events)
• Building lifelong friendships
• Resume building workshops
• Growth opportunities
• Wellness programs

Responsibilities:

• Drain, clean out, and de-lime dish machine.
• Stock cleaning supplies including, but not limited to, paper towel dispensers, J-fill stations, hand soap, and machine chemicals Clean loading dock’s; Sweep, mop and wash floors and walls in the kitchen areas.
• Dispose of waste, garbage, and recyclable materials from kitchen area to appropriate receptacles.
• Wash pots and pans, and kitchen utensils by hand or dish washing machine and return cleaned items to the proper storage location.
• Promotes and provides extraordinary guest service for both internal and external guests; answers questions and offers information in a courteous manner.
• Understands and demonstrates the proper use of safety practices and ensures department standards are maintained and safety policies for the Park upheld.
• Monitor and maintain a safe and secure environment for both team members and guests of all ages, following all company guidelines and protocols.
• Identify, de-escalate, and resolve conflicts or disturbances professionally and effectively to maintain a positive atmosphere.
• Provide a positive and welcoming experience for guests of all ages while maintaining composure during difficult interactions.
• Maintain a high level of trust and integrity to promote a safe, secure, and welcoming environment for customers and colleagues of all ages.
• Perform other duties as assigned

Qualifications:

• Must be 18 years old or older
• Previous Experience as a Steward and/or similar

Job Demands

• Must be able to walk or stand for extended periods of time
• Must regularly lift and/or move up to 25lbs, frequently lift and/or move up to 25 lbs with assistance
• The noise level is generally moderate to high
• Team Members are subject to a variety of weather conditions, including but not limited to: heat, sun exposure, cold, and inclement weather. Depending on the assigned location, work can be almost exclusively outdoors

Schedule

• Must be available to work at least 4 days per week throughout the peak seasons to include a rotation of mornings, evenings, weekends, and holidays

Pay

• $19 per hour

Additional Information

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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