Restaurant - Cocktail Server

The Hotel at Auburn University; Auburn (AL); On-site; USD 24,000 - 34,000; Full time

Job summary

The Hotel at Auburn University in Auburn, Alabama, seeks a Cocktail Server responsible for serving drinks and maintaining the bar area. This role requires excellent communication skills and a minimum of one year of server experience in a full-service restaurant. The ideal candidate is organized and possesses superb customer service abilities. Must obtain required food and alcohol handling certifications. Join a team committed to providing a great guest experience in a welcoming environment.

Qualifications

• Strong ability to resolve guest issues calmly and effectively.
• Experience in a fast-paced service environment.

Responsibilities

• Assist in keeping the bar and lounge area stocked and clean.
• Serve alcoholic and nonalcoholic drinks to patrons.
• Greet guests and take drink orders promptly.
• Prepare snack trays and set tables appropriately.
• Clear tables and maintain bar cleanliness.

Skills

Excellent written and verbal communication skills

Excellent organizational skills

Superb customer service skills

Education

High school diploma or equivalent

1 year of server experience in a full-service dinner house or lounge

Current Foodservice Handler card

Current Safe-Serve alcohol card

Job description

Job Summary

The Cocktail Server will assist in keeping the bar and lounge area stocked, clean, organized, and to serve alcoholic and nonalcoholic drinks to patrons of the bar, following standard recipes.

Supervisory Responsibilities

Duties & Responsibilities

• Follow all sequence of service guidelines according to the manual and job description.
• Make sure that the front bar is stocked with glassware, ice, and other items.
• Greet the guest within 15 seconds according to standards with a cocktail napkin to flag table.
• Prepare snack trays.
• Set the table with appropriate flatware and condiments.
• Present daily drink specials and appetizer menu, takes beverage order, and enters order in micros.
• Record guest preferences and deliver drinks within 3 minutes, offering to pour bottle beers for guests.
• Take food orders if requested and ring into micros, and have the check available for guests at all times.
• Picks up food in the Kitchen within ten minutes, serves food, and occasionally refreshes drinks.
• Clear tables when all guests are finished.
• Maintains bar cleanliness and completes daily cleaning duties.
• Strive to be cooperative with coworkers as much as possible. Calmly resolve conflicts with other employees or see a manager if needed.
• At the end of each shift, ensure all tables and chairs are clean for the next meal period.
• Performs other related duties as assigned.

Required Skills & Abilities

• Excellent written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Superb customer service skills with the ability to calmy, quickly, and effectively resolve issues.

Education & Experience

• High school diploma or equivalent is required.
• 1 year of server experience in a full-service dinner house or lounge is required.
• 2 years of server experience in a full-service dinner house/ working knowledge of a full service restaurant is preferred.
• To have or be able to obtain a Current Foodservice Handler card and Current Safe-Serve alcohol card.

Physical Requirements

• Prolonged periods of walking, standing, and sitting.
• Must be able to lift up to 50 pounds at times.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job‑related factors.