Restaurant Co-Manager: Lead Operations & Service

carlislellc; Victory (WI); On-site; USD 38,000 - 62,000; Full time

Job summary

Wendy's in Columbus, GA seeks a Co-Manager to lead hiring, training, and ongoing development of the crew while supporting the unit manager to maximize store profitability and customer satisfaction.

The role emphasizes maintaining standards, coaching staff, monitoring costs, and ensuring timely service. A college degree or equivalent ops experience is preferred, with at least 1 year in restaurant operations.

Qualifications

• College degree or equivalent experience in operations.
• 1 year of line operations experience in the restaurant industry.
• Knowledge of Wendy's operating systems and procedures.
• Experience with supervisory practices.
• Experience in interviewing practices.
• Familiarity with crew orientation and training programs.

Responsibilities

• Builds sales by promoting customer satisfaction.
• Hires, trains and terminates crew members to ensure adequate coverage.
• Monitors product quality and staff performance during shifts.
• Trains crew to respond promptly to customer needs and to provide courteous service.
• Ensures adherence to procedures and standards during shifts.
• Maintains store cleanliness and operational readiness.

Skills

Team leadership

Staff training

Customer service

Communication

Education

College degree or equivalent experience in operations

Tools

Wendy's systems

Job description

Wendy's in Columbus, GA seeks a Co-Manager to lead hiring, training, and ongoing development of the crew while supporting the unit manager to maximize store profitability and customer satisfaction.

The role emphasizes maintaining standards, coaching staff, monitoring costs, and ensuring timely service. A college degree or equivalent ops experience is preferred, with at least 1 year in restaurant operations.