Restaurant Busser - Guest Experience

Saracen Casino Resort; Pine Bluff (AR); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

The Restaurant Busser at Saracen Casino Resort is tasked with keeping all service stations stocked and clean, supporting servers and hosts as needed, and upholding the casino’s policies and standards. This role helps create a smooth, welcoming dining experience for guests in a fast-paced environment.

Responsibilities include station setup, assisting with bussing, keeping areas tidy, and following safety and attendance guidelines to ensure peak service levels during various shifts.

Formación

• Must have an outgoing, friendly personality and a cheerful accommodating disposition.
• Must be a minimum of 18 years of age or older upon employment.
• High school diploma or its equivalency required.
• Previous customer service experience preferred.
• Must possess excellent communication skills.
• Ability to write routine correspondence and to speak effectively to the public, employees and customers.
• Must have the ability to deal effectively and interact well with the customers and employees.
• Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
• Must have been approved for and maintain a valid Gaming License.
• Must have the ability to read, write, speak and understand English. Must be able to respond to visual and aural cues.
• Employment is contingent upon a favorable outcome of a background investigation and drug screening.

Responsabilidades

• Report to work well-groomed in full uniform and on time with badge on upper left side of uniform.
• Provide prompt, friendly, and courteous service of food and beverage to all our guests.
• Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language.
• Be familiar with restaurant menu, assisting guests with any questions.
• Clean, set-up and organize all service & bussing stations.
• Assist restaurant server with the removal of soiled dishes and trays.
• Removal of trash on a timely need.
• Assist other associates to promote a positive team environment.
• Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
• Attend all necessary training meetings.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
• Assist guests with children in obtaining appropriate seating (booster chairs/high chairs, etc), let parents handle children.
• Outstanding example of and a credit to Saracen Casino Resort

Conocimientos

Outgoing personality

Excellent communication skills

English proficiency

Educación

HS diploma or equivalent

Descripción del empleo

The Restaurant Busser at Saracen Casino Resort is tasked with keeping all service stations stocked and clean, supporting servers and hosts as needed, and upholding the casino’s policies and standards. This role helps create a smooth, welcoming dining experience for guests in a fast-paced environment.

Responsibilities include station setup, assisting with bussing, keeping areas tidy, and following safety and attendance guidelines to ensure peak service levels during various shifts.