Casino Beverage Host — Fast, Personal Service

Saracen Casino; Pine Bluff (AR); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Saracen Casino Resort is seeking a beverage server to provide fast, friendly service to casino guests, carrying trays and presenting drinks with excellence.

Responsibilities include taking orders, assisting bartenders, maintaining a clean workstation, and ensuring compliance with alcohol service guidelines while delivering exceptional guest experiences. Flexible schedule including nights and weekends is required.

Formación

• Takes drink orders and presents drinks to guests.
• Maintains clean and stocked workstation.
• Counts money and changes correctly.
• Monitors guest alcohol consumption and intervenes as needed.
• Provides exceptional customer service with a friendly, professional demeanor.
• Works closely with beverage staff to ensure smooth service.

Responsabilidades

• Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
• Maintains clean and stocked workstation
• Handles money according to procedure
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines
• Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
• Promotes casino events and programs
• Works closely with others, especially beverage servers, bartenders, bar helpers, beverage supervisor, and slots supervisor
• Provides personalized service and uses guest name
• Resolves service problems according to guidelines
• Takes food orders when working in the pub & poker room and delivers to guests
• Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.
• Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
• Attends all necessary training meetings.
• Assist in other projects, as directed.
• Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.
• Outstanding example of and a credit to Saracen Casino Resort

Conocimientos

Drink service

Cash handling

Customer service

English proficiency

Herramientas

Tray service

Cocktail ingredients

Descripción del empleo

Saracen Casino Resort is seeking a beverage server to provide fast, friendly service to casino guests, carrying trays and presenting drinks with excellence.

Responsibilities include taking orders, assisting bartenders, maintaining a clean workstation, and ensuring compliance with alcohol service guidelines while delivering exceptional guest experiences. Flexible schedule including nights and weekends is required.