Restaurant Busser: Fast-Paced Guest Support & Cleanliness

Viejas Casino & Resort; California (MO); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Retirement 401(k) with company match

Medical, Dental, Vision Benefits with

Paid Time Off (3 weeks of PTO plus H

Job summary

Viejas Casino & Resort in San Diego region is seeking a Restaurant Busser to maintain cleanliness of the restaurant, tables, service areas, and aisles while supporting servers and guest satisfaction.

The role requires a Food Handler’s Certificate, 21+ years of age, and the ability to work in a fast-paced environment with multitasking capability. Training and certifications must be completed within specified timelines.

Qualifications

• High school diploma or general education degree preferred.
• Food Handler’s Certificate required.
• RASS or TIPS Certification of alcohol awareness program must be obtained within 90 days of employment and maintain current certification.
• California Responsible Beverage Service Training and Certification required upon hire.
• Must be age 21 years of age or older.
• 1 to 2 years or older of related experience and/or training.
• Basic English communication skills (comprehend and converse).
• Ability to work in a fast paced, high activity environment with positive and controlled energy.
• Ability to multitask and must maintain high personal grooming standard.
• Must be physically agile to accommodate large serving trays.
• Must be flexible to work different shifts, evenings, weekends, and holidays.

Responsibilities

• Communicates with server on guest departure.
• Communicates effectively and engages with guest when possible using polite phrases during interactions.
• Answers basic questions regarding menu ingredients and preparation.
• Resets tables following the dining standards which include de-crumbing and removing debris from tables, chairs and floor area.
• Separates all dishware, flatware, and glassware.
• Delivers and empties full bus carts to appropriate dishing area.
• Polishes all dishware, flatware and glassware.
• Responsible for heavy stocking of necessary food products, glassware, silverware and supplies.
• Continuously maintains and cleans all service areas.
• Acts as server assistant with table maintenance.
• Understands and practices good sanitation procedures.
• Keeps area clean and safe.
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Provides timely response and resolution on guest inquiries while ensuring guest satisfaction.
• Maintains knowledge of and effectively promotes company services and player’s club program.
• Complies with company and departmental policies and standard operating procedures, applicable governmental laws and regulations.
• Performs other duties as assigned.
• Does not provide supervision to other team members.

Skills

Communication

Multitasking

English proficiency

Education

High school diploma or GED

Job description

Viejas Casino & Resort in San Diego region is seeking a Restaurant Busser to maintain cleanliness of the restaurant, tables, service areas, and aisles while supporting servers and guest satisfaction.

The role requires a Food Handler’s Certificate, 21+ years of age, and the ability to work in a fast-paced environment with multitasking capability. Training and certifications must be completed within specified timelines.