Restaurant BREAKFAST Shift Manager

Dairy Queen; Nebraska; On-site; USD 42,000 - 54,000; Full time

Job summary

Dairy Queen in Nebraska is seeking a Breakfast Shift Manager with 5AM–3PM availability. You will lead a fast-paced team, greet fans, and ensure top-quality service while upholding Dairy Queen standards.

You will supervise shift operations, coach crew, and help maintain a clean, safe restaurant. Requires 6+ months in quick-service, a high school diploma and ServSafe certification; being organized and customer-focused is essential.

Qualifications

• High School diploma or equivalent required.
• ServSafe certification is required.
• Minimum 6+ months of high-volume quick service experience.
• Ability to supervise specific areas of the business in a fast-paced environment.
• Strong knowledge and application of safe food handling practices.

Responsibilities

• Greet and welcome fans to the Dairy Queen brand.
• Assist in management of restaurant during scheduled shifts.
• Coach crew to maintain speed and quality of service.
• Maintain a clean, safe, and inviting environment.
• Train team members and ensure proper staffing.

Skills

Leadership

Customer service

Team player

Attention to detail

Organizational skills

Calm under pressure

Education

High School diploma or equivalent

ServSafe certification

Tools

ServSafe certification

Job description

BREAKFAST Shift Manager Availability 5AM-3PM!We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service, we would love to hear from you! Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.Job Functions:Be an ambassador of the Dairy Queen brand and be professional in every aspect of performanceEnthusiastically greet and welcome fans to the Dairy Queen brandStrive to exceed fan expectations and deliver fan first service through timely and quality serviceAssist in the management of specific areas of the restaurant during scheduled shiftsPace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flowAssist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive teamEnsure that the restaurant is properly organized and staffedCreate and maintain a positive, safe, clean, and inviting environment for fans and team membersCalmly solve fan concerns and embrace Dairy Queen’s service recovery standardsBe a willing team player and maintain a cooperative, harmonious working relationship with management and team membersModels performance standards for all team members and work stationsAt all times exhibit a genuine passion for excellencePerform other duties as assigned by managementMinimum 6+ months of high volume quick service restaurant experience requiredHigh School diploma or equivalentMust be capable of supervising specific areas of the business in a fast-paced environmentStrong knowledge and application of safe food handling practicesMust be ServSafe certifiableHighly organized and detail orientedWork well under pressure packed situations while maintaining a great attitudeComfortable standing for entire shift and able to lift 50 poundsExhibit good manners, proper personal hygiene, and promptnessHave fun and maintain a positive attitude at all times!