Restaurant BREAKFAST Shift Manager

Dairy Queen; Sheridan (AR); On-site; USD 14,000 - 19,000; Full time

Job summary

Dairy Queen in Sheridan, AR is seeking a Breakfast Shift Manager to lead a fast-paced team during 5AM-3PM. You will oversee daily operations, ensure fan-first service, and uphold safety and quality standards.

Ideal candidates bring prior high-volume QSR experience, ServSafe certification, and strong leadership and training skills. Join a positive, energetic team committed to delivering smiles to every guest.

Qualifications

• 6+ months of high-volume quick service restaurant experience
• High School diploma or equivalent
• Capable of supervising specific areas in a fast-paced environment
• Strong knowledge and application of safe food handling practices
• Must be ServSafe certified
• Highly organized and detail oriented
• Able to work well under pressure and maintain a positive attitude
• Able to stand for entire shift and lift up to 50 pounds

Responsibilities

• Be an ambassador of the Dairy Queen brand and maintain professionalism
• Greet and welcome fans to the Dairy Queen brand
• Exceed fan expectations with timely, quality service
• Assist in the management of restaurant areas during shifts
• Pace the crew to high performance and resolve bottlenecks
• Assist the GM and assistants with training and coaching
• Ensure the restaurant is organized and staffed
• Create a positive, safe, clean, inviting environment for fans and team members
• Resolve fan concerns per Dairy Queen service standards
• Be a team player and maintain good relations with staff and management
• Model performance standards across stations
• Demonstrate passion for excellence
• Perform other duties as assigned by management

Skills

Leadership

Customer service

Team supervision

Food safety

Training

Communication

Education

High School diploma or equivalent

Tools

ServSafe

Job description

Job Details

Job Location: Sheridan - Sheridan, AR 72150

Salary Range: $12.00

BREAKFAST Shift Manager Availability 5AM-3PM!

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service, we would love to hear from you! Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance


• Enthusiastically greet and welcome fans to the Dairy Queen brand


• Strive to exceed fan expectations and deliver fan first service through timely and quality service


• Assist in the management of specific areas of the restaurant during scheduled shifts


• Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in work flow


• Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team


• Ensure that the restaurant is properly organized and staffed


• Create and maintain a positive, safe, clean, and inviting environment for fans and team members


• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards


• Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members


• Models performance standards for all team members and work stations


• At all times exhibit a genuine passion for excellence


• Perform other duties as assigned by management

Qualifications

• Minimum 6+ months of high volume quick service restaurant experience required


• High School diploma or equivalent


• Must be capable of supervising specific areas of the business in a fast-paced environment


• Strong knowledge and application of safe food handling practices


• Must be ServSafe® certifiable


• Highly organized and detail oriented


• Work well under pressure packed situations while maintaining a great attitude


• Comfortable standing for entire shift and able to lift 50 pounds


• Exhibit good manners, proper personal hygiene, and promptness


• Have fun and maintain a positive attitude at all times!