Restaurant Barback

Loews Hotels, LLC.; Baltimore (IL, MD); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Restaurant Barback to support bartenders and enhance guest experiences. This role involves maintaining supplies, assisting with beverage service, and ensuring cleanliness in service areas. Ideal candidates will possess strong customer service skills, a friendly demeanor, and the ability to work in a fast-paced environment. Join a team that values teamwork and exceptional service, and enjoy the opportunity to grow within a prestigious hotel setting. If you thrive in a dynamic environment and have a passion for hospitality, this position is perfect for you.

Qualifications

• Basic knowledge of wine, spirits, and food is essential.
• Exceptional guest service skills are required.

Responsibilities

• Support bartenders by stocking service areas and maintaining supplies.
• Participate in monthly inventory counts and maintain cleanliness.
• Assist in post-shift cleanup and side work duties.

Skills

Customer Service

Teamwork

Knowledge of Wine and Spirits

Organizational Skills

Communication Skills

Education

High School Diploma or equivalent

Job description

Restaurant Barback

Situated between the energy of Downtown Chicago and the convenience of the nation's busiest airport, Loews Chicago O'Hare Hotel offers an upscale experience with rotating art gallery showcases by local artists, luxurious amenities, and upscale accommodations. Our property is truly an O'Hare Oasis.

Assure that all bars are maintained in proper working condition. Provide all supplies needed for the bar prior to and during all functions and events as per Beverage Supervisor and Captain requests. Restock beverages after all functions. Knowledge of consumption reports and assistance with monthly beverage inventory and organization of the beverage storeroom are required.

Essential Functions and Responsibilities

1. Support the bartender and beverage server by stocking service areas and maintaining supplies, cleaning, and stocking glassware; assist with beverage service; transport food trays; assist in cleaning public areas.
2. Participate in monthly inventory counts.
3. Stock and maintain supplies in all service areas.
4. Inspect and prepare all service ware prior to use.
5. Assist servers by removing soiled glasses and plates during busy periods.
6. Clean and stock glassware.
7. Maintain cleanliness and sanitary conditions of lounge and service areas.
8. Assist in post-shift cleanup and side work duties.
9. Keep storage spaces organized and clean.
10. Maintain regular attendance per hotel standards.
11. Work varying schedules as needed by the hotel.
12. Attend all training sessions and meetings.
13. Perform physical and mental effort requirements as specified.

Supportive Functions and Responsibilities

1. Promote teamwork at all times.
2. Notify supervisors of problems or unusual matters promptly.
3. Be polite, friendly, and helpful to guests, management, and colleagues.
4. Attend hotel meetings and training sessions.
5. Review daily events with captains.
6. Stay current on alcoholic beverages and cocktail recipes.
7. Stock portable bar with mixers, beverages, and supplies.
8. Prepare mixers and garnishes as needed.
9. Set up bar service area with necessary glassware and supplies (“Mis en Place”).
10. Greet guests professionally according to Loews standards.
11. Determine guest needs and suggestively up-sell beverages.
12. Ensure quality service of beverages, adhering to hotel standards.
13. Break down equipment and return stock to storage.
14. Perform other duties as assigned by supervisors.
15. Record guest orders accurately.
16. Monitor guest consumption for safety.
17. Inventory beverages and supplies; order replacements.
18. Perform closing duties, securing inventory and supplies.
19. Notify supervisors of issues or concerns.
20. Stay informed about hotel information and updates.
21. Follow uniform and grooming standards.

Qualifications

• Basic knowledge of wine, spirits, and food.
• Polite, friendly, and helpful demeanor.
• Exceptional guest service skills.
• Ability to stand, stoop, bend, and lift up to 50 pounds repeatedly.
• Certifications such as "Certified Food Service Manager", "TIPS", or equivalent.
• Strong leadership, management, organizational, and communication skills.
• Ability to speak, read, and write English.
• Flexibility to work weekends and holidays.

Education

• High School Diploma or equivalent.

Experience

• At least 1+ years of experience as a Barback in a high-volume, upscale hotel or lounge environment.

The wage for this position is $15.61 per hour.

Visit this site to view benefits this role may be eligible for based on classification:

Loews Hotels Benefits