Cocktail Server, Harth Lounge - Hilton McLean Tysons Corner

Hilton Worldwide, Inc.; McLean (VA); On-site; USD 10,000 - 60,000; Full time

Job summary

An iconic hotel in McLean is seeking a dynamic Cocktail Server to join their food and beverage team. This full-time role involves providing exceptional service to guests, including VIPs, and requires knowledge of wine pairings and upselling techniques. The ideal candidate will have previous serving experience, particularly in upscale settings, and must be available for evening shifts, weekends, and holidays. Join a vibrant team in a renowned hospitality environment where your contributions will enhance guest experiences and foster a culture of excellence.

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program

Debt-Free Education

401K plan with company match

Employee stock purchase program

Career growth and development

Mental health resources

Recognition and rewards programs

Qualifications

• 1-2 years of serving experience in upscale settings.
• Knowledge of wine pairings and upselling techniques.

Responsibilities

• Serve food and beverages to guests with exceptional service.
• Ensure guest satisfaction and timely order delivery.
• Maintain a well-stocked serving station.

Skills

Serving Experience

Wine Pairing Knowledge

Upselling Skills

Customer Service

Education

High School Diploma

Tools

Point-of-Sale System

Job description

Job Description

Job Number:

Cocktail Server, Harth Lounge - Hilton McLean Tysons Corner (

Job Number:

HOT0BLIJ )

Work Locations

Work Locations

: Hilton McLean at Tysons Corner 7920 Jones Branch Drive McLean 22102

The iconic Hilton McLean Tysons Corner is seeking a full-time cocktail server to join their food and beverage team! This beautiful, 458-room hotel is in the heart of Fairfax County's business district and is five minutes from the Metro Silver Line!

The ideal candidate for this position will have a minimum 1-2 years serving experience (ideally in an upscale or luxury setting) and have the polish/confidence to serve VIP clients! (especially around VIPs)! In this role it will be essential to know wine pairings and be able to upsell in addition to knowing the steps of service. Previous hotel experience would be considered an asset for this role!

Shift Pattern: candidates should be available to work primarily evening shifts, any day of the week/weekends/holidays as needed (weekend availability required)

Pay Rate: $11.62 per hour, plus tips

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Cocktail Server, you would be responsible for serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest beverage and/or food orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Replenish beverages and ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!