Restaurant / Banquet Supervisor

Cambria Hotel Lake Placid - Lakeside Resort; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

The Cambria Hotel Lake Placid - Lakeside Resort is seeking a Restaurant Supervisor to lead our hospitality team and enhance guest satisfaction. The role emphasizes supervision, staff training, and maintaining strong knowledge of restaurant operations to drive cost-effective management.

Ideal candidates will have leadership, superb communication and interpersonal skills, plus a proven track record in customer service and guest experience.

Qualifications

• Two years supervisory experience in Restaurant/Bar operation.
• Able to work a varying schedule including nights and weekends.
• Certificate showing completion of a hospitality course on Tips or similar, or ability to pass within six months.
• Excellent leadership, communication and interpersonal skills.
• Strong customer service and commitment to an exceptional guest experience.

Responsibilities

• Manage assigned staff in accordance with hotel policies, assist in training, supervision and evaluation.
• Maintain knowledge of restaurant trends and cost-effective management.
• Lead pre-meal meetings with staff, including daily specials, reservations and projected business.
• Participate in weekly Banquet Event Order (BEO) meetings.
• Ensure smooth operation of all outlets by circulating regularly.
• Assist with server and bartender duties as needed.

Skills

Leadership

Communication

Interpersonal skills

Customer service

Education

Hospitality Certification or Training

Job description

Position Overview

The Cambria Hotel Lake Placid is seeking a candidate to join our successful team of hospitality professionals as a Restaurant Supervisor. This is an excellent chance to join our team and take advantage of advancement opportunities that are available with us! If you thrive on providing an excellent guest experience, have verifiable references that support your professional drive and able to complete the following job requirements, we encourage you to explore this career opportunity.

Job Responsibilities

• Manage assigned staff in accordance with hotel policies, assist in on-going training, supervision and evaluation of the Restaurant staff.
• Maintain current knowledge of Restaurant business trends and cost-effective management.
• Conduct pre-meal meetings with staff, including daily specials, reservation information and projected business.
• Participate in weekly Banquet Event Order (BEO) Meetings
• Ensure smooth operation of all outlets by circulating regularly.
• Assist with Server and Bartender duties as needed.

Requirements

• Two years supervisory experience in Restaurant/Bar operation preferred.
• Must be able to work a varying schedule including nights and week-ends.
• Possession of certificate showing satisfactory completion of course on “Tips” or other similar hospitality industry course or ability to pass such course within six months of employment.
• Excellent leadership, communication, and interpersonal skills.
• Strong customer service skills and a commitment to providing an exceptional guest experience.

Cambria Hotel Lake Placid is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.