Restaurant & Banquet Supervisor | Guest Experience Leader

Cambria Hotel Lake Placid - Lakeside Resort; United States; Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

The Cambria Hotel Lake Placid - Lakeside Resort is seeking a Restaurant Supervisor to lead our hospitality team and enhance guest satisfaction. The role emphasizes supervision, staff training, and maintaining strong knowledge of restaurant operations to drive cost-effective management.

Ideal candidates will have leadership, superb communication and interpersonal skills, plus a proven track record in customer service and guest experience.

Formación

• Two years supervisory experience in Restaurant/Bar operation.
• Able to work a varying schedule including nights and weekends.
• Certificate showing completion of a hospitality course on Tips or similar, or ability to pass within six months.
• Excellent leadership, communication and interpersonal skills.
• Strong customer service and commitment to an exceptional guest experience.

Responsabilidades

• Manage assigned staff in accordance with hotel policies, assist in training, supervision and evaluation.
• Maintain knowledge of restaurant trends and cost-effective management.
• Lead pre-meal meetings with staff, including daily specials, reservations and projected business.
• Participate in weekly Banquet Event Order (BEO) meetings.
• Ensure smooth operation of all outlets by circulating regularly.
• Assist with server and bartender duties as needed.

Conocimientos

Leadership

Communication

Interpersonal skills

Customer service

Educación

Hospitality Certification or Training

Descripción del empleo

The Cambria Hotel Lake Placid - Lakeside Resort is seeking a Restaurant Supervisor to lead our hospitality team and enhance guest satisfaction. The role emphasizes supervision, staff training, and maintaining strong knowledge of restaurant operations to drive cost-effective management.

Ideal candidates will have leadership, superb communication and interpersonal skills, plus a proven track record in customer service and guest experience.