Food & Beverage Operations Manager

Spire Hospitality; Village of Lake Placid (NY); On-site; USD 77,000 - 94,000; Full time

Job summary

Spire Hospitality is seeking an experienced Food & Beverage Operations Manager to oversee all F&B activities at High Peaks Resort in Lake Placid, NY. The role drives service quality, menu execution and guest satisfaction across outlets including restaurant, in-room dining, poolside and events.

You will manage hiring, training and scheduling, partner with culinary, sales and marketing teams, and implement promotions while ensuring compliance with health, safety and labor regulations.

Qualifications

• College Degree in hotel/ restaurant management or culinary school preferred; training/experience accepted.
• ServSafe or equivalent food safety training certified required.
• TIPS or equivalent beverage safety training certified required.
• CPR certification preferred.
• Minimum of 2 years in hotel F&B management of high-volume service.
• Minimum of 1 year in management of banquet/event service preferred.

Responsibilities

• Hire, train, supervise and schedule Food & Beverage staff per business needs.
• Coordinate with Banquet Manager, Culinary, Sales, Marketing and FOH to enhance guest experience.
• Implement new menu rollouts and promotions with marketing strategies.
• Oversee all F&B operations to ensure standards of product, service and safety.
• Perform Restaurant Manager duties when necessary to ensure coverage.
• Be highly visible on the floor, support the team during peak periods and resolve guest concerns.

Skills

Staff Management

Guest Experience

Payroll Oversight

Education

College Degree in hotel/ restaurant management

ServSafe food safety certification

TIPS beverage safety training

CPR certification preferred

Job description

Seeking a resort experience that brings adventure to your stay? High Peaks Resort is the Lake Placid resort you've been waiting for: family-friendly, a great value, right in the thick of everything you come to the Adirondacks to enjoy - the lake, the mountains, the vibrancy of downtown. And we're close enough to nearby attractions such as the Olympic Center or The Wild Center in Tupper Lake that once you're here, you can easily enjoy the best of the Lake Placid region.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

As the Food & Beverage Operations Manager, you will provide oversight to all food and beverage operations in order to ensure that the highest quality standards are met for food, service, cleanliness, and marketing of all operations.

Essential Job Functions:

• Hire, train, supervise and schedule Food & Beverage staff in accordance with business needs, productivity and service standards.
• Work with the Banquet Manager, Culinary Team, Sales Department, Marketing Manager, and Front of House Staff to enhance the guest experience in all outlets.
• Implement new menu roll outs and promotions, including holiday and special event menus as well as accompanying marketing strategies.
• Oversee all food and beverage operations to ensure standards of product presentation and service are maintained, with direct responsibility for a'la carte (restaurant, in-room dining, poolside, Lake House bar, take-out, etc) financial and guest service performance and oversight of banquet operations.
• Perform the duties of the Restaurant Manager when necessary to ensure proper management coverage is maintained.
• Be highly visible and engaged on the floor, supporting the team during peak periods and resolving guest concerns.
• Develop strategies to maximize labor efficiency and productivity.
• Work with the culinary team to minimize food waste and ensure safety standards are upheld at all times.
• Develop training plans for new and long-term team members to ensure continued professional growth and development.
• Ensure compliance with all health and safety regulations pertaining to Food & Alcohol service, New York State Labor Laws, and company policies.
• Complete necessary weekly payroll processes with accuracy.
• Other duties as assigned by senior management.

Wage:

Annual Salary: $85,000

Physical Demands:

• Ability to lift, push, or pull up to 50lbs. Ability to stand, walk, or sit for prolonged periods.

Education:

• College Degree in hotel/ restaurant management or culinary school education preferred. Equivalent combination of training and experience accepted.
• ServSafe or equivalent food safety training certified required.
• TIPS or equivalent beverage safety training certified required.
• CPR certification preferred.

Experience:

• Minimum of 2 years of experience in hotel food and beverage management of a high volume service establishment.
• Minimum of 1 year experience in the management of banquet and event service preferred.

Spire Hospitality, LLC is an Equal Opportunity Employer, including people with disabilities and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.