Banquet Captain: Lead Events & Guest Experience

Cambria Lake Placid; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

The Cambria Hotel Lake Placid is seeking a Banquet Captain to lead event staff, coordinate service across departments and ensure an exceptional guest experience for every function. Responsibilities include supervising staff, conducting pre-event briefings, participating in weekly BEO meetings, and maintaining current knowledge of catering trends.

The ideal candidate will have two years of supervisory experience in restaurant, bar or event operations, be available for nights and weekends, and

Qualifications

• Two years supervisory experience in Restaurant/Bar/Event operations preferred.
• Must be able to work a varying schedule including nights and week-ends.
• Possession of certificate, or willingness to become certified in "Tips" and "ServSafe" or other similar hospitality industry courses or ability to pass such course within six months of employment.
• Excellent leadership, communication, and interpersonal skills.
• Strong customer service skills and a commitment to providing an exceptional guest experience.

Responsibilities

• Manage assigned staff in accordance with hotel policies, assist in on-going training, supervision and evaluation of event staff.
• Maintain current knowledge of event and catering trends and cost-effective management.
• Conduct pre-eventmeetings with staff, including daily specials, reservation information and projected business.
• Participate in weekly Banquet Event Order (BEO) Meetings
• Ensure smooth operation eventby circulating regularly.
• Assist with Server and Bartender duties as needed.

Skills

Leadership

Customer Service

Communication

Team Management

Job description

The Cambria Hotel Lake Placid is seeking a Banquet Captain to lead event staff, coordinate service across departments and ensure an exceptional guest experience for every function. Responsibilities include supervising staff, conducting pre-event briefings, participating in weekly BEO meetings, and maintaining current knowledge of catering trends.

The ideal candidate will have two years of supervisory experience in restaurant, bar or event operations, be available for nights and weekends, and