Restaurant Assistant Manager: Team Lead & Guest Experience

Dukin; City of Syracuse (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401k per company policy

PTO

Life/disability insurance

Job summary

Cafua Management Company is seeking an Assistant Restaurant Manager to support the Restaurant Manager in building a strong team and delivering great guest experiences. You will supervise staffing, training, and daily operations at our Dunkin’ Donuts location in Syracuse, NY.

The role emphasizes maintaining safety standards, upholding brand procedures, and driving sales while controlling costs. Strong English skills and US work authorization are required.

Qualifications

• Basic computer skills required.
• Capable of counting money and making change.
• Must be able to lift at least 30 lbs.
• Stand for 6+ hours.
• Authorized to work in the United States.
• Fluent in English.

Responsibilities

• Support the Restaurant Manager in developing a team of dedicated people.
• Recruit, hire, onboard and develop employees and maintain staffing levels.
• Communicate job expectations and ensure training compliance.
• Maintain a guest-first culture in the restaurant.
• Ensure safety, food safety, and sanitation guidelines are followed.
• Adhere to brand standards, recipes and systems.
• Assist with action plans to improve production, quality and guest service.
• Review guest feedback and drive improvements.
• Help control costs to maximize profitability.
• Demonstrate weekly inventory competency and schedule labor effectively.
• Assist with new product rollouts and marketing efforts.
• Drive sales goals and track results.

Skills

Basic computer skills

Money handling

Physical stamina

Stand for 6+ hours

Work authorization US

English proficiency

Education

High School Diploma

Job description

Cafua Management Company is seeking an Assistant Restaurant Manager to support the Restaurant Manager in building a strong team and delivering great guest experiences. You will supervise staffing, training, and daily operations at our Dunkin’ Donuts location in Syracuse, NY.

The role emphasizes maintaining safety standards, upholding brand procedures, and driving sales while controlling costs. Strong English skills and US work authorization are required.