Restaurant Assistant Manager - Team Lead

Zaxbys; Columbia (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic team at a forward-thinking restaurant where your leadership skills will shine! As an Assistant Manager, you'll play a crucial role in ensuring exceptional guest experiences while maintaining operational excellence. This exciting position offers a chance to work in a vibrant environment, where you can lead a passionate team and contribute to a culture of fun and collaboration. With opportunities for advancement and a variety of employee benefits, this role is perfect for those ready to take the next step in their management career. Embrace the challenge and make a difference every day!

Benefits

Bonus Potential (Up to 12% of Annual Earnings)

Free Meals On Shift & 50% Off Meals Off Shift

Paid Time Off

Paid Holidays

Paid Training

Early Access to Pay

Recognition Program

Employee Referral Program

Opportunities to Advance

Qualifications

• Must be at least 18 years old with a valid driver's license.
• 1-3 years of management experience required, preferably in a restaurant.

Responsibilities

• Manage daily operations and ensure compliance with standards.
• Train and develop team members to enhance guest experiences.

Skills

Leadership

Organizational Skills

Interpersonal Skills

Flexibility

Problem-Solving

Education

High School Diploma

Management Experience

Job description

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Pay Range: $18.00 - $21.00 / hour

As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.

To our team members, Zaxbys is an indescribably great place to work!

Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant, ensuring that the team properly follows all processes, policies, and procedures.

Why work at Zax?

• BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
• FREE Meals On Shift & 50% Off Meals Off Shift
• Paid Time Off
• Paid Holidays
• Paid Training
• Early Access to Pay
• Recognition Program
• Employee Referral Program
• Opportunities to Advance

Benefits

• Medical Insurance
• HSA Option Available
• Dental Insurance
• Vision Insurance
• Short-Term Disability
• Long-Term Disability
• Employer Paid Life Insurance
• 401(k) With Employer Match

Duties And Responsibilities

• Complete all training requirements including: Zaxbys Assistant Manager Development Plan, Food Safety Certification, and Manager Certification
• Enhance guest experiences by ensuring team members satisfy and exceed guest expectations
• Ensure team members receive proper training, including ongoing coaching and development
• Create an effective work schedule following company standards and local laws
• Plan and delegate shift assignments, communicate expectations, and adjust as needed
• Supervise, provide leadership, and coach team members to perform at their highest level and strive to achieve quarterly goals
• Ensure service, product quality, and cleanliness standards are consistently upheld
• Communicate performance concerns to your General Manager
• Assist with performance reviews and mentor and develop team members
• Create and maintain a positive culture and healthy team morale through recognition and leading by example
• Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
• Ensure processes, policies, and procedures are properly followed throughout daily operations
• Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
• Maintain compliance with federal, state, and local laws and guidelines
• Utilize management tools and keep neat, accurate, and current records
• Other responsibilities as needed to ensure restaurant operations function properly
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
• Ensure the team works safely and follows all safety guidelines and procedures
• Immediately report all human resources and risk management concerns to your General Manager and District Manager
• Escalate other concerns to your supervisor when appropriate

Job Qualifications

• Must be 18 years of age or older
• Must have a valid driver's license, vehicle insurance, and reliable transportation
• Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Successful completion of background check
• Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
• 1-3 years management experience required
• Restaurant management experience preferred

Capability Requirements

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio-visual discrimination and perception to observe and respond to the environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Restaurants