Restaurant Assistant Manager: Lead Teams & Guest Experience

Dhanani Group Inc; Sugar Land (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund for employees

Discount program on goods and services

Provider finder/cost estimation tool

Wellness program with rewards

Pregnancy planning tool

Job summary

Dhanani Group Inc is seeking a hands-on Restaurant Supervisor for a Burger King location in Sugar Land, TX. This role focuses on developing leaders, delivering exceptional guest service, and balancing financial goals with daily operations.

You will train and coach team members, run effective team huddles, and ensure service speed, cleanliness, and product quality meet brand standards. The position offers growth opportunities within a fast-paced franchise environment.

Qualifications

• High school diploma or equivalent is required.
• 1–2 years of supervisory experience.
• Excellent guest service skills are required.
• Ability to work in a fast-paced environment.
• Strong communication with guests and team members.
• Ability to resolve issues per Burger King standards.
• Ability to motivate, resolve conflicts, and make decisions.

Responsibilities

• Develop Servant Leaders by putting people and restaurant first.
• Create memorable experiences that encourage guests to return.
• Balance guest/employee experience with financial goals.
• Onboard and train new team members effectively.
• Lead team huddles to motivate and inform the team.
• Provide ongoing coaching and training to staff.
• Prepare shift supervisors and advance their development.
• Acknowledge team achievements and celebrate success.
• Coach brand service behaviors and provide feedback.
• Monitor speed of service to meet guest expectations.
• Ensure cleanliness and welcoming atmosphere at the restaurant.
• Maintain product quality and operational standards.
• Collaborate with the GM to improve guest metrics.
• Review sales and schedules to ensure QSC standards.
• Manage daily numbers, cash handling, and HACCP logs.
• Review inventory and create product orders.
• Evaluate cost controls and adjust as needed.
• Monitor staffing and adjust schedules and onboarding.

Skills

Guest service

Leadership

Communication

Teamwork

Time management

Education

High school diploma or equivalent

Job description

Dhanani Group Inc is seeking a hands-on Restaurant Supervisor for a Burger King location in Sugar Land, TX. This role focuses on developing leaders, delivering exceptional guest service, and balancing financial goals with daily operations.

You will train and coach team members, run effective team huddles, and ensure service speed, cleanliness, and product quality meet brand standards. The position offers growth opportunities within a fast-paced franchise environment.